Ratings based on 113 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Targoviste
Posted 20 May 2024
the location...beautiful
by A verified traveler from Quincy
Posted 13 May 2024
Great SPA and view of the mountains! Highly recommend
by A verified traveler
Posted 9 May 2024
Rooms are very large and clean , staff is very nice and helpful, restaurant is decorated very nicely, lots of food choices and service is excellent
by A verified traveler
Posted 25 Mar 2024
Amazing hotel!!!
by A verified traveler
Good Value - Needs Some Minor Improvements
Posted 16 Mar 2024 on HotelsOverall great experience.
But there are some things that were really weird.
1.) Breakfast was unfortunately just not fresh. Old vegetables and fruit. Considering the price, this can be significantly improved.
2.) The fitness studio should be available 24 hrs. It is very hard to believe this studio is only open from 9am - 9pm. If traveling with family, this is really difficult to get some sports in before the kids wake up.
3.) The towel cards. If you lose your towel cards, the hotel charges you 50 euro. This is such an odd concept for a hotel. If you want to use the pool, the hotel should provide support to do so, and not leave it in the hands of the guest whom is paying for the service.
4.) Rooms are super cool, but the bathrooms are a bit moldy.
Other than that, it was a great experience. Staff in general were good, particularly the restaurant staff.
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
Great potential but needs more care
Posted 26 Feb 2024 on HotelsThe rooms need renovating and a fresh touch urgently. The Sauna in the room was having strong unpleasant smell coming from the sewage and the shower head was very old. The hotel itself is very cute and the Spa is great for Family with Kids. My daughter absolutely loved it. With a bit more care for details and maintenance the Hotel could definitely impress more and to be honest, it's so easy to just care a bit more than they currently do. The potential is there but for the price per room, I expect them to level up a bit.
by A verified traveler
Posted 23 Feb 2024
Second stay at this hotel.
The Good. Wonderfully kind and helpful staff.
The Bad. The screws sticking up inside the room meant you had to keep your shoes on at all times.
The Ugly. The cheap, noisy, trashy atmosphere in and around the hotel. Drunks arguing at 0200hrs next door, blood trail from the ground floor to the second floor, and competition between neighbouring venues as to who could play the loudest, oddest, trashiest music as late as possible.
by A verified traveler
Posted 19 Feb 2024
Excellent holiday! Very attentive staff, amazing breakfast and we especially enjoyed the swimming pool and sauna. Easy to get to the slopes with the shuttle and we rented the ski equipment from the hotel at a reduced rate.
Little one really enjoyed the play area.
It made for a wonderful family holiday
by A verified traveler
Posted 13 Feb 2024
