Ratings based on 314 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Quiet.
Comment from Hotel Management
4 Jun 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Holiday Hills resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
by A verified traveler
Posted 6 May 2024
We had no sheets and had to call 3 times, we never received them until the next morning.
Comment from Hotel Management
7 May 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.
by A verified traveler from Chesterfield
Posted 15 Apr 2024
Comment from Hotel Management
7 May 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay.
by A verified traveler
Posted 14 Apr 2024
We will definitely stay here again. Staff was very friendly and helpful. Property as a whole is very well maintained with tons of amenities. There is something for every member of the family. The villas are very roomy and well appointed. Very close to shopping
Comment from Hotel Management
14 Apr 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Thanks for your rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to serve our guests and owners. Thanks for staying with us at Holiday Hills Resort.
by A verified traveler
Posted 22 Mar 2024
Robert, the head of groundskeeping, really made sure the property was beautiful and everything we needed was in perfect condition.
Comment from Hotel Management
22 Mar 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Holiday Hills Resort.
