Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Albuquerque
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback.
by A verified traveler from Pottstown
Posted 6 May 2024
Very friendly & helpful staff
Comment from Hotel Management
6 May 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback
by A verified traveler
Posted 3 May 2024
The staff were very helpful and the breakfast was a nice addition. The room was a bit run down- couch cushions torn, bathroom sink clogged, and shampoo rack ripped off the wall.
Comment from Hotel Management
3 May 2024 by Residence Inn Needham, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 27 Apr 2024
Excellent front desk service even at 12:30 at night! Room clean and comfortable.
Comment from Hotel Management
27 Apr 2024 by Residence Inn Needham, Hotel Management
Thank you for providing feedback!
by A verified traveler from Inkster
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Residence Inn Needham, Hotel Management
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by A verified traveler
Posted 21 Apr 2024
Average stay, surprised there were no ice machine on floors. Bathroom not very clean. $6 for a bottle of water from the hotel shop.
Comment from Hotel Management
22 Apr 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback.
by A verified traveler
Posted 21 Apr 2024
Cleanliness, staff and convenience
Comment from Hotel Management
22 Apr 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback.
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback.
by A verified traveler
Posted 8 Mar 2024
Clean, safe and great staff
Comment from Hotel Management
13 Mar 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback.
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Residence Inn Needham, Hotel Management
Thank you for taking time to provide feedback.
