Ratings based on 981 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 May 2024
The valet was great, very helpful. The bartender, Joel, was awesome. He was very engaging and very helpful. However, it was very disappointing that the only place to eat in the hotel on Sunday night was in Rumba. It is a small area and a very limited menu. My wife is temporarily handicapped and when she tried to go to the bathroom outside of Rumba, she found it closed for renovation. She was forced to go up to the second floor to use a bathroom. We have stayed here in the past and were very happy, this time we were very disappointed. We also found our tv remote did not function well. When we arrived we couldn’t get it to work at all. When we got back to the room it me “dozens” of tries to finally get the tv remote to work, but then we couldn’t change the channels. We experienced the same remote problems the next day.
5 out of 5
by A verified traveler

Posted 12 May 2024
The beds and rooms comfortable
5 out of 5
by A verified traveler

Posted 12 May 2024
Excellent hotel. Very good all arround. Rooms are very spacious with a big bathroom. The bed and sheets are of very good quality. Check in was impecable
5 out of 5
by A verified traveler

Posted 11 May 2024
The stay was perfect
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Posted 8 May 2024
Great location, Very convenient for dining and sightseeing. Close to the airport. Large bathroom with Bathtub and shower. Excellent!
5 out of 5
by A verified traveler

Posted 6 May 2024
Great experience. Great location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024
5 out of 5
by A verified traveler

Posted 3 May 2024
I was only there for one night. Lovely hotel, great location, doing renovations so limited restaurant/bar but lots to walk to. Staff was wonderful
3 out of 5
by A verified traveler

Posted 2 May 2024
The InterContinental Boston was nice, and around some tourists things. I stay here because I like the rooms lay out. I found blond hair in the walk in shower on the first time i went to take a shower so i just stood on a towel as a took a shower. The hotel is going over the remodel staff was nice answered all my questions. The hotels fees plus the tax and aminety fee is alot so watch that. Breakfast was buffet food was cold. Waitress gave me the check on my second bite of food and the waiter as I was returing with Bacon was clearing my table. He was nice said sorry. All in all i give InterContinental Boston a 3 out of 5