Ratings based on 1,098 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Shea, Hotel Management
Dear Donna, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we hope to see you again soon! Sincerely, Homewood Suites by Hilton Boston Logan Airport Chelsea
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Shea , Hotel Management
Dear Jesse, Thank you for reviewing us! We are glad to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. Sincerely, Homewood Suites by Hilton Boston Logan Airport Chelsea
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Shea, Hotel Management
Dear Emily, Thank you for taking the time to review us! We are sorry to hear you had this experience with us. We hope that you will directly reach out to our team so we can do our very best to ensure your next stay is more enjoyable! Sincerely, Homewood Suites by Hilton Boston Logan Airport Chelsea
by A verified traveler
Posted 21 Oct 2023 on Travelocity
Comment from Hotel Management
30 Dec 2023 by Shea , Hotel Management
Dear Anna, Thank you for taking the time to review us! We are pleased to hear we could satisfy you throughout your stay and we hope to see you again in the near future. Sincerely, Homewood Suites by Hilton Boston Logan Airport Chelsea
by A verified traveler
Posted 28 May 2023
We were moved to a different hotel. Homewood closed for remodel.
Comment from Hotel Management
29 May 2023 by NF, Hotel Management
We are very sorry to hear that you didn't have a good experience and will be addressing your issues.
by A verified traveler
Posted 26 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by NF, Hotel Management
We very are sorry to hear that you didn't have a good experience and will be addressing your issues.
by A verified traveler
Posted 20 May 2023
Comment from Hotel Management
29 May 2023 by NF, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Unaware of additional cost
Posted 3 May 2023 on HotelsGood stay, but when they suggest that there is parking. Should state parking fees up front..
Comment from Hotel Management
29 May 2023 by NF, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Great location
Posted 1 May 2023 on HotelsThe housekeeping staff were great! They were always willing to help. The location to the silver line and supermarket is great.
Comment from Hotel Management
1 May 2023 by Cindy, Hotel Management
Dear Tim,We love when our hard working housekeeping team gets kudos, they work so hard and deserve all the praise in the world. They thank you and all of us at the property appreciate your review.Sincerely,Homewood Suites Chelsea
by A verified traveler
Posted 30 Apr 2023
Comment from Hotel Management
29 May 2023 by NF, Hotel Management
Thanks for staying with us. We appreciate your feedback!
