Ratings based on 993 Verified Reviews

3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Duarte

Posted 5 Jun 2024
Conveniently location. Close to family
4 out of 5
by A verified traveler

Posted 3 Jun 2024
I would visit again
4 out of 5
by A verified traveler

Posted 2 Jun 2024
We had trouble using the keys to enter the room and had to return to the front desk three times to resolve. Finally able to open the door after hotel was going to send someone up to help. Also, shower was unadjustable and we did not like the spray setting. Otherwise, room was very neat, clean and comfortable and front desk clerk was very nice and helpful.
Comment from Hotel Management
2 Jun 2024 by Holiday Inn Dedham, Hotel Management
We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. Thank you for the positive feedback regarding the cleanliness of the room and the staff. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
4 out of 5
by A verified traveler from chesterbrook

Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you so much Soonchong for your 4 out of 5 review. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 26 May 2024
Staff is great…
Comment from Hotel Management
30 May 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Abbey for your 5 out of 5 review. We really appreciate your feedback and hope to see you again soon!
5 out of 5
by A verified traveler

Posted 24 May 2024
Great hospitality
Comment from Hotel Management
30 May 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Donnelle for your 5 out of 5 review. I hope your travels bring you our way again soon!
5 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
2 Jun 2024 by Holiday Inn Dedham, Hotel Management
Thanks for taking the time to share your evaluation. We hope to see you again soon at the Holiday Inn Dedham!
4 out of 5
by A verified traveler from Taunton

Posted 5 May 2024
Comment from Hotel Management
14 May 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Charmaine for your 4 out of 5 review. We hope your travels bring you our way again soon!
4 out of 5
by A verified traveler

Posted 29 Apr 2024
This was a large room and it is right near several restaurants and the large shoppers center with a Whole Foods. The shower had great water pressure. It is right near the highway and you can hear the highway at all times of the day.
Comment from Hotel Management
14 May 2024 by Theresa Holiday Inn Dedham, Hotel Management
Thank you Kelly for your comments and the 4 out of 5 review. I apologize for the highway noise during your stay.