Ratings based on 937 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
Love the colonial for its character and atmosphere
Comment from Hotel Management
4 May 2024 by Concord's Colonial Inn, Hotel Management
Greetings Jane,Thank you for giving us five stars! we are looking forward to welcoming you back!
1 out of 5
by A verified traveler

Posted 1 May 2024
The front desk staff was not good.
Comment from Hotel Management
2 May 2024 by Admin, Hotel Management
Thank you for taking the time to share your feedback with us. We understand that early check-in requests are important, and we regret any inconvenience caused by our inability to accommodate your request on this occasion.At Concord's Colonial Inn, we strive to ensure that every guest has a comfortable and enjoyable experience. However, our standard check-in time is set at 3:00 PM to allow our dedicated housekeeping team sufficient time to prepare the rooms to our high standards of cleanliness and comfort.While we always do our best to accommodate early arrivals whenever possible, unfortunately, there are occasions when we are fully booked the night before, leaving us unable to offer early check-in options.We appreciate your understanding of our policies and procedures and hope that despite this issue, you were able to enjoy your stay with us. Should you have any further questions or concerns, please do not hesitate to contact us directly.Once again, thank you for choosing Concord's Colonial Inn, and we hope to have the opportunity to welcome you back in the future.Sincerely,
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Cute area!!
Comment from Hotel Management
29 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Cute,Thank you for sharing feedback. we are looking forward to welcoming you back!
4 out of 5
by A verified traveler from Weston

Posted 21 Apr 2024
N/a
Comment from Hotel Management
22 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Juan,Thank you for giving us 4 stars. we are looking forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
It was in a great location! Restaurant was so inviting with a good menu! Hard to get around with different sections .
Comment from Hotel Management
19 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Kathleen,Thank you for sharing feedback. we are glad you have a wonderful time at Concord Colonial Inn. We are looking forward to welcoming you back soon.
3 out of 5
by A verified traveler

Posted 19 Apr 2024
Overrated
Comment from Hotel Management
19 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Peter,Thank you for sharing your feedback, we would like to know more about what went wrong during your stay. which has stopped giving us five stars.
5 out of 5
by A verified traveler from OKLAHOMA CITY

Posted 17 Apr 2024
Historic charm
Comment from Hotel Management
17 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Michael,Thank you for sharing your feedback. we are looking forward to welcoming you back soon.
3 out of 5
by A verified traveler

Posted 17 Apr 2024
Was decent
Comment from Hotel Management
17 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Samuel,Thank you for sharing your feedback. we would like to know what went wrong during your stay, that stopped you not giving us five stars.
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Our room was very nice. However, the toilet kept refilling every minute or so-even after our notifying the front desk. Also, no one came to empty trash or change towels during our stay. We were there Friday through Tuesday. All that being said, the restaurant was fantastic and I’d give a walkability score of 90. Not good for people who have trouble with stairs but we would gladly stay there again!
Comment from Hotel Management
14 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Deborah,Thank you for sharing feedback. We followed up with front-of-the-house departments, please give us one opportunity to serve you in a better way. we are looking forward to seeing you.
5 out of 5
by A verified traveler

Posted 6 Apr 2024
We loved our stay here!
Comment from Hotel Management
8 Apr 2024 by Concord's Colonial Inn, Hotel Management
Greetings Nicole,Thank you for sharing your feedback. we are glad you had a wonderful stay at Concord Colonial Inn. we are looking forward to welcoming you back soon.