Ratings based on 961 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
While the room was not dirty, it was shabby and had a distasteful odor.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Richard Spedaliere--General Manager, Hotel Management
Thank you for your feedback. If you can, could you please provide specifics
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Richard Spedaliere--General Manager, Hotel Management
Thank you for your feedback. We look forward to seeing you the next time your travels take you our way.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Richard Spedaliere--General Manager, Hotel Management
Thank you for your feedback. We look forward to seeing you the next time your travels take you our way.
by A verified traveler from Lodi
Posted 3 Mar 2024
Get a better handle on the smoking in surrounding rooms. Otherwise the staff here is great too notch customer service we love coming here this is our third stay.
Comment from Hotel Management
24 Apr 2024 by Richard Spedaliere--General Manager, Hotel Management
Thank you for your feedback. We hope to see you again when your travels take you our way.
by A verified traveler
Posted 15 Feb 2024
Easy check in and check out. Above and beyond service from all staff members.
by A verified traveler from Norwood
Posted 28 Jan 2024
Very nice stay
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
It has potential, but would avoid for now
Posted 21 Jan 2024 on HotelsThe suite that I had booked was nice; however, I am pretty sure some of the utensils in the dishwasher that was there when I have arrived have been used by previous guests to engage in drug use based on their stains. Moreover, the guests in the suite adjacent to mine were loud most of the night, banging, and had sketchy looking people going in and out of that room at all hours. Pretty sure they were criminals. For a four star hotel, I expected the caliber of guests to be better.
by A verified traveler from Wallingford
Posted 13 Jan 2024
Was in town for a funeral. Room was comfortable, with all the amenities. Good value !
