Ratings based on 968 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Found bugs in bed / bathroom floor was dirty/ pillows were horrible!!!
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Bruce, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 29 May 2024
Location
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Raymond,We appreciate your feedback on the location of our hotel. Should you have any future concerns, feel free to reach out to our management team directly for further assistance.
by A verified traveler
Posted 29 May 2024
Location
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Raymond,We appreciate your feedback on our hotel's location. It is valuable to know how our guests perceive this aspect of their stay. We strive to offer a convenient and enjoyable experience for all our visitors. If you have any suggestions on how we can enhance our location further, please feel free to reach out to our management team.
by A verified traveler
Posted 29 May 2024
Location
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Raymond,We appreciate your feedback on our hotel's location. If you have any specific concerns or suggestions for improvement, please don't hesitate to contact our management team directly. Your input is valuable in helping us enhance the overall guest experience.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Mar,We are delighted to hear that you had an excellent experience during your stay with us! We appreciate you choosing our hotel and we look forward to welcoming you back soon.
by A verified traveler
Posted 27 May 2024
Very bad with water leaking experience
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Aravind, We apologize for any inconvenience experienced during your stay. Please feel free to reach out to our management team with further details for review. Your feedback helps us improve our services for future guests.
by A verified traveler
Posted 26 May 2024
Cassie @ the front desk is absolutely wonderful! We have loved our stay here.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Alison,We are thrilled to hear that Cassie provided excellent service during your stay. Our team strives to create memorable experiences for our guests. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.
by A verified traveler
Posted 25 May 2024
Stayed only one night but room was clean and friendly staff. Will stay again.
Comment from Hotel Management
26 May 2024 by jb, Hotel Management
Thank you for staying with us. We appreciate your positive comments. We hope to see you again in the future.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by jb, Hotel Management
We are glad to learn you enjoyed your stay. We appreciate you taking time to inform us of same. We hope to see you again in the future.
by A verified traveler
Posted 23 May 2024
Staff is very pleasant. Room is nice and big.
Comment from Hotel Management
24 May 2024 by jb, Hotel Management
Thank you for staying with us. We appreciate your positive comments. Hope to see you again in the future.
