Ratings based on 126 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
A nice place to unwind with family
by A verified traveler
Posted 27 Apr 2024
Poor acoustics - noise level. Bad bathroom ventilation (non-existent), molds spotted. This property is billed as a four-star property, but is at best a three-star property. Service/staff is great for intention and care, but management is poor - no systems in place, very bad communication, appears disorganized. They bungled our hotel-airport transfers twice! What if we missed our flights? Caveat emptor, buyer beware.
by A verified traveler
Posted 2 Apr 2024
The property was far from the hustle and bustle of station 1,2,3, which is ok. But they need to put more shuttles to that area since it’s the life of boracay.
The hotel only has a small van that could accommodate maybe 12people and only goes every one hour and half! Etrike is expensive. So I suggest more shuttle to station 1,2 or 3 and bigger vans
Comment from Hotel Management
15 Apr 2024 by Rein, Hotel Management
Dear melinda,A COLORFUL day to you, from Savoy Hotel Boracay!Thank you for your feedback regarding the shuttle service to and from the bustling areas of Boracay. We appreciate your suggestion for more frequent shuttle trips and larger vans to accommodate more guests comfortably. We'll definitely take this into consideration as we aim to enhance our guests' experience and convenience during their stay. Your input is valuable to us, and we hope to welcome you back for an even better experience in the future!Salamat gid.
by A verified traveler
Posted 23 Jan 2024
The hotel staff are really friendly and polite, the hotel is nice and quiet. The rooms are comfortable and plus the hotel food is amazing! We would definitely stay at Savoy hotel again!
Comment from Hotel Management
25 Jan 2024 by Rein, Hotel Management
Dear Alexander,A COLORFUL day to you, from Savoy Hotel Boracay!We're delighted to hear about your positive experience at Savoy Hotel! It's fantastic that you found our staff friendly and polite, enjoyed the quiet ambiance, and appreciated the comfort of the rooms. Your compliment on the hotel food is greatly appreciated. We look forward to welcoming you back for another amazing stay. Thank you for choosing Savoy Hotel, and we can't wait to host you again!Salamat gid.
by A verified traveler
Posted 4 Jan 2024
Savoy is in Newcoast area 10 o 15 mins away from Station 1 to 3 where the main actions are. Ideal if you want a quieter stay but near enough to the stations. It’s got its nice private beach. Make sure you book your free shuttle to and from town well in advance as it can get full quickly. Private ride is Pesos 300 one way via e-trike whether one passenger or 7 passengers per trip. Enjoyed my stay at Savoy and service is excellent.
Comment from Hotel Management
10 Jan 2024 by Rein, Hotel Management
Dear Margaret,A COLORFUL day to you, from Savoy Hotel Boracay!Thank you for sharing your experience at Savoy! We're delighted to hear that you found our location in the Newcoast area ideal for a quieter stay yet conveniently close to the main actions at Stations 1 to 3. It's fantastic that you enjoyed our nice private beach and the excellent service provided by our team. Your tip about booking the free shuttle in advance is appreciated, ensuring a smooth and convenient transportation experience. We look forward to welcoming you back to Savoy on your next visit!Salamat gid.
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
5 Jan 2024 by Rein, Hotel Management
Dear Samar,A COLORFUL day to you, from Savoy Hotel Boracay!Thank you for the glowing 5-star review! We're thrilled that you had an excellent experience and enjoyed your stay. Your feedback means the world to us. We hope to welcome you back soon for another fantastic stay.Salamat gid.
by A verified traveler
Posted 31 Dec 2023
We arrived to find out that the rooms are very small and cannot fit a family of 4, even though when I booked through Expedia, it looked like everything was fine, they can’t even fit one extra bed in that room, so we ended up booking another room and had to split our family between 2 rooms, and hotel doesn’t have the option of connected rooms. Breakfast was okay, restaurant was very slow, it took more than an hour to get the burgers that we ordered.
Comment from Hotel Management
5 Jan 2024 by Rein, Hotel Management
Dear Teba,A COLORFUL day to you, from Savoy Hotel Boracay!We sincerely apologize for the inconvenience you experienced during your stay. We regret that the room size did not meet your expectations, and we understand the challenges it posed for your family. We appreciate your feedback regarding the booking information, and we'll work with our partners to ensure accurate representations.Our team is committed to improving, and we'll address the issues with the restaurant service to ensure a more efficient experience for our guests. Your insights are valuable, and we thank you for bringing them to our attention.If you choose to stay with us again, we assure you a more seamless and enjoyable experience.Salamat gid.
by A verified traveler
Posted 26 Dec 2023 on Hotels
The hotel is very clean and the staff are very courteous.
Comment from Hotel Management
5 Jan 2024 by Rein, Hotel Management
Dear Valued Guest,A COLORFUL day to you, from Savoy Hotel Boracay!Thank you for your positive feedback! We're delighted to hear that you found our hotel exceptionally clean, and our staff courteous. Your kind words inspire us to maintain our commitment to providing excellent service. We look forward to welcoming you again for another enjoyable stay.Salamat gid.
by A verified traveler
Posted 24 Aug 2023
The staff are nice!!
by A verified traveler
Posted 5 Jul 2023
Excellent service. Would definitely recommend this place!
