Ratings based on 515 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Hotel just in front of the beach and station 2. Perfect location
Comment from Hotel Management
14 May 2024 by Red Coconut, Hotel Management
Thank you for your positive feedback! We're delighted to hear that you enjoyed our prime beachfront location in Station 2. We hope you had a wonderful stay and look forward to welcoming you back to Red Coconut Beach Hotel in the future!
by A verified traveler
Posted 24 Apr 2024
Needs shower room improvement.
Comment from Hotel Management
14 May 2024 by Red Coconut, Hotel Management
Thank you for your feedback. We appreciate your suggestion regarding our shower rooms and will take it into consideration for future improvements. We hope you had an overall pleasant stay and look forward to welcoming you back to Red Coconut Beach Hotel.
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 8 Mar 2024
Great Vacation
by A verified traveler
Posted 17 Feb 2024
Best location!!! Fire show was amazing. Service was excellent
Comment from Hotel Management
14 May 2024 by Red Coconut, Hotel Management
Thank you for your wonderful review! We're thrilled you enjoyed our prime location, amazing fire show, and excellent service. We look forward to welcoming you back to Red Coconut Beach Hotel for another fantastic experience!
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 12 Feb 2024
Location is great. Right by the beach. But that means you'll have to walk from the main road down a narrow road to the hotel.
Hotel does two fire shows every night. And have music playing to around 11pm. And the rooms aren't sound proof. So you will hear the singing and music in your room until late night.
Rooms were super clean. Staff are wondeful. They also provide beach towels, one per guest per day.
Security deposit is a bit high at PHP 1000 per night.
Comment from Hotel Management
14 May 2024 by Red Coconut, Hotel Management
Thank you for your feedback! We're glad you enjoyed our great location by the beach and the nightly fire shows. We appreciate your comments about the cleanliness of our rooms and the wonderful staff. We apologize for any inconvenience caused by noise from the music and singing, as well as the security deposit amount. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to welcome you back to Red Coconut Beach Hotel for another enjoyable stay!
by A verified traveler
Posted 7 Feb 2024 on Orbitz
Such a wonderful place to stay. Super friendly wait and bar staff. Wonderful guests from all around the world. The front desk staff was great with local information, tours and transportation. I will be back. Can’t wait!
Comment from Hotel Management
14 May 2024 by Red Coconut, Hotel Management
Thank you for your glowing review! We're thrilled to hear that you had a wonderful stay and enjoyed the hospitality of our staff, as well as meeting other guests from around the world. We're glad our front desk staff could assist you with local information, tours, and transportation. We can't wait to welcome you back to Red Coconut Beach Hotel for another fantastic experience!
by A verified traveler
Posted 5 Feb 2024
We were booked to stay here for 3 nights. The property during the day time was ok. the location was very ideal as it was in the center of white beach with many restos and bars nearby. HOWEVER. please be aware that there is a live band EVERY NIGHT. Our room was situated on top of the stage and my head was booming trying to sleep at 10pm that night! The whole room was shaking all night. Even when the band died down around 11pm, there is a night club adjacent to the property that was going boom boom all night!
This property is definitely not the place to stay at if you want to enjoy a quiet evening at your hotel. We checked out the next day and asked to be refunded theremaining nights, which the "Manager" agreed to. And...more than a month later, still waiting on the refund SMH.
Comment from Hotel Management
14 May 2024 by Red Coconut, Hotel Management
Thank you for sharing your experience with us. We apologize for the inconvenience caused by the noise from the live band and adjacent nightclub during your stay. Your feedback is important to us, and we'll work on addressing this issue to ensure a more comfortable experience for our guests in the future. Regarding your refund request, we apologize for the delay and assure you that we are actively working on processing it. We appreciate your patience and understanding.
by A verified traveler from Glenview
Posted 31 Jan 2024
