Ratings based on 39 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Lovely stay
Posted 10 Dec 2021 on HotelsStaff are very welcoming and they always greet us. We were 1 hour early for check in but rooms were ready. The also gave us drinks when we arrive in the lobby, very nive gesture. They are also quick in sorting our requests. We had a lovely stay. Thank you.
by A verified traveler
Good service + friendly staff
Posted 5 Jan 2020 on HotelsWe were able to check in early at around 10:30AM, with a free upgrade also due to the fact that we have been waiting in the lobby for hours because of how early our flight was, which we were very satisfied about. The staff members were also very approachable and friendly. However, the breakfast buffet needs some improvement.
by A verified traveler
Posted 30 Dec 2019
by A verified traveler
Good hotel, but noisy.
Posted 10 Dec 2019 on HotelsOverall a good hotel. Staff very helpful and polite. Room was very comfortable. Breakfast was not impressive especially the hot dishes. The worst part of the stay was the noise from outside the room. My room was on the ground floor right by the staircase. Everyday around 6 am there was pipe banging noise from outside. On the third day I went out to investigate. It turned out that a staff was sweeping floor and hitting the stair railing on every stroke. Apart from that, there were days with tourists hanging around the sitting area right outside my room chatting noisily also around 6 am. So everyday I was forced to wake up at 6 for either of these two reasons.
by A verified traveler
Posted 22 Jul 2019 on Hotels
This hotel was amazing. We will definitely be staying here again.
Comment from Hotel Management
26 Jul 2019 by Jackie Viacrusis , Hotel Management
Dear Valued guest,
Thank you for taking the time to write a review regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable.
We are so happy you enjoyed your stay and look forward to welcoming you back on your next visit and wish you the best in your personal endeavors.
Thank you.
Sincerely yours,
by A verified traveler
Posted 21 Jul 2019
It’s a hidden gem, that’s for sure. Room was one of the best. They don’t have any signboard if you are ariving via the road, it’s in the Lind compound.
Food was the Achilles heel of this hotel. Breakfast poor and lunch menu only consisted of pinay cuisin that too very tasteless and slow service. Otherwise, it’s one of the best resorts I stayed in.
Comment from Hotel Management
26 Jul 2019 by Jackie Viacrusis, Hotel Management
Dear Valued Guest,
Thank you for taking the time to write your comments about our hotel. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.
The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you.
We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us.
Thank you again, for your honest feedback, our apologies again and we hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a more positive one.
Thank you.
Sincerely yours,
by A verified traveler
Bem localizado, confortável e limpo.
Posted 20 Jul 2019 on HotelsHotel muito confortável e também muito limpo. Tivemos a sorte de ganhar um upgrade para o quarto com uma grande sacada e vista para o mar. Televisão com internet foi muito útil. A única coisa que deixou a desejar foi o Buffet de café da manhã que não contava com muitas opções, nenhum tipo de queijo ou frios foram servidos durante os 4 dias de estadia. Localizado em uma área bem sossegada no cantinho da station 1. Acesso à praia por um escada na lateral do hotel THE LIND.
Comment from Hotel Management
26 Jul 2019 by Jackie Viacrusis, Hotel Management
Dear Valued Guest
Thank you for taking the time to write your comments about our hotel. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.
The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you.
We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us.
Thank you again, for your honest feedback, our apologies again and we hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a more positive one.
Thank you.
Sincerely yours,
by A verified traveler
Posted 29 May 2019
Comment from Hotel Management
26 Jul 2019 by Jackie Viacrusis, Hotel Management
Dear Valued Guest,
Thank you for taking the time to write a review regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable.
We are so happy you enjoyed your stay and look forward to welcoming you back on your next visit and wish you the best in your personal endeavors.
Thank you.
Sincerely yours,
by A verified traveler
Clean, close to beach, but far from shops.
Posted 26 May 2019 on HotelsOverall hotel is nice and clean. Location is far from shops. Can't see the beach from the hotel but it is only a 5 minute walk on the other side of another hotel. When you return from the beach there are about 3 flights of steps you have to walk up every time. Hotel drinks are expensive. No close restaurants except expensive beach front ones. Had an issue with the TV that took 2 days to fix. Breakfast was so so. Overall place is good because it is very clean and nice.
