Ratings based on 270 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Absolutely amazing workers!!! Staff very friendly, respectful!!! Ocean is walk 2 min !!! We love it everyday spend in this hotel , everything walking distance, store , massage, restaurants 👌
by A verified traveler
Posted 17 May 2024
Breakfast was really good and has different choices, all staff I are very helpful and respectful, our room was so clean and tidy
by A verified traveler
Posted 5 May 2024
Not enough Ice
by A verified traveler
Posted 12 Apr 2024
Everybody was very nice.The daily breakfast was very good and the complimentary pineapple basil drink was extremely delicious.Room and shower were very clean.
Comment from Hotel Management
13 Apr 2024 by Kaye, Hotel Management
Hi Mr. Genaro,Greetings from Boracay Haven Suites, Thank you for your feedback and appreciation of our service. We look forward to welcome you back soon.
by A verified traveler
Posted 12 Apr 2024
I like the staff they are so friendly and helpful
Comment from Hotel Management
13 Apr 2024 by Kaye, Hotel Management
Hi Mr/Ms. Armi,Greetings from Boracay Haven Suites, Thank you for your feedback and appreciation of our service. We look forward to welcome you back soon.
by A verified traveler
Posted 10 Mar 2024
Had a wonderful stay here
Comment from Hotel Management
27 Mar 2024 by Kaye, Hotel Management
Hi Mr. Tim,Greetings from Boracay Haven Suites,Thank you for staying with us. We are looking forward of welcoming you back in the hotel.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
6 Mar 2024 by Kaye, Hotel Management
Hi Ms. Janet,Greetings from Boracay Haven Suites,Thank you for staying with us. We are looking forward of welcoming you again in the future.
by A verified traveler
Posted 3 Feb 2024
The quality of the room does not match the price you will pay. Upon our initial entry into the room, a strong pungent smell of mildew and mold was present. In fact, we had to change rooms as one of us developed an asthma attack due to mildew and mold present. The rooms have poor ventilation. We certainly do not mind pay a premium price, so long as what you will receive mirrors what you pay. Also, there are numerous fines for petty items such as if you stain the towels, bd longs, and any other items the room may include. This is definitely one hotel I will not go back to.
by A verified traveler from Bocaue
Posted 26 Jan 2024
Comment from Hotel Management
27 Mar 2024 by Kaye, Hotel Management
Hi Mr. Arthur,Greetings from Boracay Haven Suites,Thank you for staying with us. We are looking forward of welcoming you back in the hotel.
by A verified traveler
Posted 6 Jan 2024 on Travelocity
My room did NOT meet my expectations for a $180 dollar a night room. Bathroom did NOT have a shower and was terribly cramped and hard to get around specially since the bathtub took up over half the space. TV only had ONE channel available, breakfast food was NOT healthy for me because of my diabetes. ONLY great thing about the hotel was the GREAT AND FRIENDLY STAFF who were were great every day of my stay.
