Ratings based on 399 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Feb 2024
It was great its just staff are so slow
5 out of 5
by A verified traveler

Posted 21 Sep 2023
Awesome
Comment from Hotel Management
17 Nov 2023 by Quennie, Hotel Management
Hi Ms Monalisa, We are delighted to know that you have enjoyed your stay with us we are looking forward to have you back in Alta Vista de Boracay in the near future. Again, Thank you and hope you are having a great day.
4 out of 5
by A verified traveler

Posted 21 Mar 2020 on Orbitz
Comment from Hotel Management
22 Mar 2020 by Kev, Hotel Management
Dear Value Guest, Thank you for rating us a 4 out of 5 star review. We look forward in welcoming you back to your home in Boracay island. Thank you and have a pleasant day. Best regards, Kevin Reyes Front Office Manager
4 out of 5
by A verified traveler

Best view in Boracay

Posted 27 Feb 2020 on HomeAway
A lovely hotel with friendly and helpful staff. It is up a hill out of town, but there is a free shuttle which runs all day till midnight. The fabulous infinity pool overlooks a panoramic view of the island down to the sea. Breakfast is mainly Filipino and Chinese, but there are some waffles and nice cakes. You can request eggs and bacon also.
5 out of 5
by A verified traveler

Great Holiday

Posted 11 Feb 2020 on Hotels
Wonderful staff great check in nice breakfast very clean and best room service excellent stay highly recommend
Comment from Hotel Management
11 Feb 2020 by Kev, Hotel Management
Dear Charles, Thank you for your wonderful feedback and for choosing Alta Vista de Boracay over all of the possible accommodations in the island of Boracay. We look forward in welcoming you back to your home in Boracay island. Thank you and have a pleasant day. Best regards, Kevin Reyes Front Office Manager
5 out of 5
by A verified traveler from Sugar Land, Texas U.S.A

Posted 5 Jan 2020
Location and shuttle service. Drivers and staff are pleasant and helpful. Breakfast is excellent.
Comment from Hotel Management
9 Jan 2020 by Kev, Hotel Management
Dear Valued Guest, Warm greetings from Alta Vista de Boracay! Thank you very much for your valued feedback and for taking the time to commend our staff and our breakfast. We look forward in welcoming you back to your home in Boracay island. Thank you and have a pleasant day. Best regards, Kevin Reyes Front Office Manager
1 out of 5
by A verified traveler

Really bad experience with service,

Posted 19 Dec 2019 on Hotels
Really bad experience with service, one of the worst Hotels ever. Never again
Comment from Hotel Management
21 Dec 2019 by Kevin, Hotel Management
Dear Darko, Warm greetings from Alta Vista de Boracay! Thank you for your feedback. You may reach me through our resort website should you further elaborate your experience from your most recent stay with us. We do apologize for the mishap that it had caused you. Sincerely, Kevin Reyes Front Office Manager
1 out of 5
by A verified traveler

This Hotel is a disaster

Posted 19 Dec 2019 on Hotels
So far the worst Hotel ever. Problems everywhere you go, they will overcharge you, they don’t care about anything just how to get more money out of you. There reception is a pure disaster, staff confused, they reply on everything “yes siir”. They have hide all prices, if you find some price on the menu, the price is wrong. If you complain, you have wrong prices, they will tell you “yes sir”. They wil treat you like a robber during check out process, checking you multiple times if you had paid by security inspection. Every day some negative surprise. This hotel needs to change management, it’s one big disappointment
Comment from Hotel Management
22 Dec 2019 by Kevin, Hotel Management
Dear Darko, Warm greetings from Alta Vista de Boracay! Thank you for your feedback as we will carefully review our operations based from your experience to further enhance our services. We sincerely apologize for not delivering what is expected of us, rest assured that training will be conducted to for improvement of guest satisfaction. Please feel free to reach me via our resort website. Again, we apologize for the mishap and we do hope to welcome you back to make amends on your future stay. Sincerely, Kevin Reyes Front Office Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2019 on Hotels
3 out of 5
by A verified traveler

Posted 3 Dec 2019 on Hotels
Boracay is amazing.
Comment from Hotel Management
3 Dec 2019 by Kevin, Hotel Management
Dear Ben, Warm greetings from Alta Vista de Boracay! Thank you very much for your feedback. We look forward in welcoming you back to your home in Boracay island. Thank you and have a pleasant day. Best regards, Kevin Reyes Front Office Manager
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