Ratings based on 1,234 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
Great hotel, the room was excellent and well appointed. Staff is friendly and helpful. The location can't be beat - you can walk to shops, restaurants, and the greenbelt.
5 out of 5
by A verified traveler

Posted 20 May 2024
The customer service is world class but has small town sensibility. This was my second time here and looking forward to my 3rd. They really know how to make you feel special at The Grove Hotel. ;)
5 out of 5
by A verified traveler

Posted 20 May 2024
Great place
5 out of 5
by A verified traveler

Posted 20 May 2024
Very safe and costumers understand the clients
4 out of 5
by A verified traveler

Posted 19 May 2024
The parking garage was terribly cramped. It was difficult to manuever into spots even with a small car. I think they should just do valet. Too stressful.
5 out of 5
by A verified traveler

Posted 13 May 2024
Nice hotel, great location, and was attached the venue we were going to which made for a convenient event experience as well. Checkin and checkout were great.
5 out of 5
by A verified traveler

Posted 12 May 2024
Great staff and beautiful place!
2 out of 5
by A verified traveler

Posted 7 May 2024
More like a 3 star property and would not recommend for the price. Housekeeping is not included, requires you to ask for it and they are not thorough (body wash was missing the entire stay). Room service was slow and missed part of the order. Valet tool 30 minutes. Toilet was broken. Restaurant on the lobby level was good.
5 out of 5
by A verified traveler

Posted 7 May 2024
The front desk was lovely and accommodating. My room was nice and neat.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024