Ratings based on 971 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Excelente ubicación y el staff muy profesional
by A verified traveler
Posted 11 Jun 2024
Very nice property! The hotel, the staff, the cleanliness, the restaurant, even the the taxi drivers outside were superb! The bedding is amazing one of the best, we've stayed in, and wee travel a lot for work and recreation. Great hotel!
by A verified traveler
Posted 10 Jun 2024
Excellent staff
by A verified traveler from Pineville
Posted 10 Jun 2024
Great property really close to the airport. Clean, staff very friendly, shuttle service to airport (6min) good food.
by A verified traveler
Posted 7 Jun 2024
I really liked the property and enjoyed my stay. Very clean and friendly staff. Quiet and near the airport.
by A verified traveler
Posted 4 Jun 2024
People at the front desk, restaurant were very nice and helpful
by A verified traveler
Posted 4 Jun 2024
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by A verified traveler
Posted 29 May 2024
Amazing experience
Comment from Hotel Management
31 May 2024 by ., Hotel Management
We appreciate your comment, and hope to see you back soon.
by A verified traveler
Posted 28 May 2024
Unfortunately I had a bad experience with the front desk and then when I asked to speak to the manager I got the good old "he is in a meeting and unavailble" story from the lady supervisor. The hotel would not rectify a biloling issue and refund me $10. It was incredible! I will never stay at a hotel where the Manager will not give me 5 minutes to chat in person. That is unbelieveable to me. I guess I now know why the service was so bad. A good leader mentors team members and talks to his/her guests. Very unprofessional.
by A verified traveler
Posted 27 May 2024
There were bed bugs or something similar woke up with insect bites and some sort
Comment from Hotel Management
27 May 2024 by ., Hotel Management
Dear Marcos,Thank you for your comment, we will take immediate action
