Ratings based on 898 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Friendly staff, quiet neighbourhood, co-op nearby
5 out of 5
by A verified traveler

Posted 24 May 2024
Easy walk to Utilita arena. Lovely, friendly staff. Comfortable beds and clean room. Good breakfast. Many thanks for an excellent stay.
4 out of 5
by A verified traveler

Posted 15 May 2024
Easy to check in and parking on site. TV didn’t appear to work but no complaints as we were too busy to be watching
4 out of 5
by A verified traveler

Posted 15 May 2024
A quick walk (less than 10 minutes) from the Arena but far enough away you don’t get the crowds and noise which is exactly what we wanted. Really friendly staff and room was clean and spacious!
5 out of 5
by A verified traveler

Posted 14 May 2024
Great stay could not recommend enough. Perfect spot, great pub down the road close to a grocery store.
4 out of 5
by A verified traveler

Posted 11 May 2024
The hotel as a whole was very nice and modern! Staff were happy to help and the place was very clean. My only issue was that the toilet didn’t flush very easily. We had to hold the button down for at least 30 seconds just for the toilet to start to flush - even then it was very slow and as someone with long nails it wasn’t the easiest of tasks! We only stayed for one night for the Olivia Rodrigo concert at the Utilita arena and that was only a 10 - 15 minute walk away so I would definitely recommend this place to anyone who is having a short stay for a concert or short break!
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Perfect little apartment for us to stay in, we’ve really enjoyed it thank you!
Comment from Hotel Management
10 Apr 2024 by Magda, Hotel Management
Dear Rachel,Thank you for your review; we are happy to hear your stay with us was perfect and we are looking forward to welcoming you soon again.Kind Regards,MagdaOperations Manager
5 out of 5
by A verified traveler

Posted 30 Mar 2024
The apartment style room was good, plenty of space. Staff on reception were friendly. Car park was very safe, very comfortable leaving my car there instead of the road.
Comment from Hotel Management
2 Apr 2024 by Magda, Hotel Management
Dear Bethan,Thank you or your review, we are glad to know you found our staff friendly and apartment spacious.We are looking forward to seeing you soon again.Kind Regards,Magda,Operations Manager
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Magda, Hotel Management
Dear Elizabeth,Thank you for letting us know you enjoyed your stay with rating us 5 stars.Kind Regards,MagdaOperations Manager
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Walking distance to arena, spacious room and great facilities
Comment from Hotel Management
2 Apr 2024 by Magda, Hotel Management
Dear Stephanie,Thank you for review, we are very happy to know you found our facilities great. We hope to welcome you soon again.Kind Regards,Magda Operations Manager