Ratings based on 988 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Clean, safe, quiet and friendly staff
by A verified traveler
Posted 1 Jun 2024
Lovely and helpful staff. Comfortable and clean room. Well placed for China town and the O2 academy
by A verified traveler
Posted 27 May 2024
Do not stay at this hotel. The mattress are 2 inches thick. The pillows are very thin. There was dried blood on the floor. The rooms are clearly only sweeped as there was a large clump of dust/hair in the corner of the room. We checked out straight away. Staff lovely and offered refund. Could not fault the lovely, friendly staff but the hotel is horrendous.
by A verified traveler
Posted 24 May 2024
Good location
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Thank you for your feedback. Hope to welcome you again soon
by A verified traveler
Posted 24 May 2024
Very clean friendly staff
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
We are happy to read your stay was enjoyable we hope to welcome you again soon
by A verified traveler
Posted 23 May 2024
Nice room, but staff are rude.
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Thank you for your feedback, if you would like to discuss this further please contact the hotel h5678@accor.com
by A verified traveler
Posted 22 May 2024
Ibis budget hotel was a cheap, convenient option for our 1 night stay, the hotel room was basic but clean, the bathroom facilities reminded us of a caravan.....bit of a tight squeeze, there were no kettle or iron.
We had brekkie included within our price which consisted of toast, cereal, fruit
Overall for the price Ibis budget was OK
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Thank you for leaving us your feedback it is much appreciated.
by A verified traveler
Posted 21 May 2024
Excelent
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Thank you for your feedback it is much appreciated we hope to welcome you again soon
by A verified traveler
Posted 21 May 2024
The property is well staffed 24hours, my key card did not work as i didnt push it to the side. It was late and I was tired. A key card should be simple to use.
The room was very basic as expected but the lack of sockets near the bed mesnt i couldnt charge my phone near me.
The noise travelled alot between rooms and there seemed to be many intoxicated people wandering the halls. The elevator smelled of weed as well.
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Thank you for your feedback we are sorry the hotel did not meet your expectations it is our hope to be given the chance to welcome you again soon.
by A verified traveler
Posted 20 May 2024
The cards to get into the rooms were consistently problematic requiring multiple trips to the front desk to try rectify them. Quite disappointed considering the price, for the facilities and area I would expect cheaper
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Thank you for your feedback, we appreciate your comments.
