Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from PHENIX CITY
Posted 14 Apr 2024
The manager, Julia, was very informative & helpful
with our check in by explaining all the amenities & local restaurants around there. I will most definitely stay here again
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 8 Apr 2024
I loved the walk-in shower.
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Nicholas Wynn General Manager, Hotel Management
I am truly sorry that your stay was not up to your expectations. I do hope that you come back and visit us again.
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Nicholas Wynn General Manager, Hotel Management
I am sorry that we did not meet your expectations when staying here at property. I do hope that you return and let prove to you that we have what it takes to meet your expectations.
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Nicholas Wynn General Manager, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 3 Mar 2024
Need better breakfast option.
Comment from Hotel Management
16 Mar 2024 by Nicholas Wynn General Manager, Hotel Management
Thank you, I am sorry about that but, we do not offer breakfast at this location.
by A verified traveler
Posted 1 Mar 2024
Booked this for a soccer team. It was pretty gross and dirty but enough for the price we paid. Floors and bathrooms were dirty and gym looked liked it had not been cleaned in a long time. Staff sleeping at front desk early in morning. You get what you pay for...
Comment from Hotel Management
16 Mar 2024 by Nicholas Wynn General Manager, Hotel Management
Sorry about that, I will look into this
by A verified traveler
Posted 19 Feb 2024
Good
Comment from Hotel Management
28 Feb 2024 by Nicholas Wynn General Manager, Hotel Management
Thank you for the great score, we can't wait to see you again
