Ratings based on 719 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
No coffee other than in room. Street loud.
by A verified traveler
Posted 28 May 2024
Loved the breakfast
by A verified traveler
Posted 25 May 2024
We got there early and was lucky enough the gentleman at the desk said our room was ready and allowed us to check in early.
by A verified traveler
Posted 24 May 2024
Exceeded expectations.
by A verified traveler
Posted 21 May 2024
Overall good stay ..thanks
Would stay there again
But inside & furniture dated ..
Comment from Hotel Management
22 May 2024 by BW Gardendale, Hotel Management
Thank you for your feedback and for choosing to stay with us at Best Western Gardendale! We're glad to hear that overall, you had a good experience and that you would consider staying with us again. We take note of your comments regarding the interior and furniture, and we appreciate your honesty. Your input helps us identify areas where we can improve, and we'll certainly take this into consideration as we strive to enhance our guests' experiences. We look forward to the opportunity to welcome you back in the future!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Justin Patel, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Best Western Gardendale. We greatly appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed, particularly our breakfast and the friendly service from our team.Your feedback is invaluable to us as it helps us continue to improve our services and provide the best possible experience for our guests. We look forward to welcoming you back in the future and ensuring your next stay is even more enjoyable.Warm regards,
by A verified traveler
Posted 18 May 2024
Checking in was fast and easy. The staff was very nice and the room was clean.
Comment from Hotel Management
22 May 2024 by BW Gardendale, Hotel Management
Thank you for sharing your experience with us! We're thrilled to hear that checking in was a breeze and that you found our staff to be friendly. Maintaining a clean and comfortable environment for our guests is always a top priority, so it's wonderful to know that your room met your expectations. We appreciate your feedback and hope to welcome you back to Best Western Gardendale soon!
by A verified traveler from Glenview
Posted 13 May 2024
Great place
Comment from Hotel Management
22 May 2024 by Justin Patel, Hotel Management
Thank you for your wonderful review and for choosing Best Western Gardendale. We are delighted to hear that you had a great stay with us. Your kind words are truly appreciated and motivate our team to continue providing exceptional service.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,
by A verified traveler from Calgary
Posted 8 May 2024
Close enough location to surrounding tourist sites.
Comment from Hotel Management
22 May 2024 by Justin Patel, Hotel Management
Thank you for your fantastic review and for choosing Best Western Gardendale. We are thrilled to hear that you had a great stay and found our location convenient for visiting the surrounding tourist sites. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional service.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,
by A verified traveler
Posted 7 May 2024
