Ratings based on 2,075 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The pool was amazing
by A verified traveler
Posted 28 May 2024
I overall loved my experience.. will definitely go back!
Comment from Hotel Management
28 May 2024 by gnbx, Hotel Management
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
The golden nugget is overrated, I had no refrigerator no microwave lamps look like they haven’t been touched in months plus the lady that checked me in had a attitude bad customer service
Comment from Hotel Management
27 May 2024 by GNBX, Hotel Management
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
by A verified traveler
Posted 27 May 2024
That the pol wasn't open until June
Comment from Hotel Management
27 May 2024 by GNBX, Hotel Management
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.
by A verified traveler
Posted 25 May 2024
Our room was not cleaned properly. Had sand on floor as if the cleaners didn’t sweep. Pool was ridiculous. Had men smoking weed in the pool with tons of kids around. Didn’t enjoy. But overall room was ok besides sand. Wish it would’ve had microwave.
Comment from Hotel Management
27 May 2024 by GNBX, Hotel Management
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
by A verified traveler
Posted 25 May 2024
The hotel is still pretty much the same as it was years ago when I visited. We were there celebrating a 30th birthday. Thinking it’d be the best place to relax for a girls trip . The spa was closed Sunday and Monday . Big disappointment. The pool closes early at about 7:30pm. Bummer for a grown up. And while walking through the hotel to get to the pool, we were literally stopped by 7-8 security / hotel staff that asked us to put a big shirt over our swim wear . It was kind of ridiculous knowing they allow kids to wander in the casino , wander around the pool bar, and pretty much in the midst of smokers since they do allow that in the casino . The kids literally flooded the pool. Crazy lol definitely doing an adult only resort next time . For the price , this definitely was not worth it .
Comment from Hotel Management
27 May 2024 by GNBX, Hotel Management
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
by A verified traveler
Posted 24 May 2024
Didn’t like the channel line up on tv No sports channels except ESPN which doesn’t carry major baseball etc Didn’t like the bathroom sink set up hardly any area around the bowl lay items. The swimming area is great staff is friendly
Comment from Hotel Management
27 May 2024 by GNBX, Hotel Management
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
by A verified traveler
Posted 24 May 2024
it was great, as a disabled person the staff was great.
room was great, bathroom was big to move around in
and with a jetted tube made it even greater. plan to return
next year.
Comment from Hotel Management
24 May 2024 by GNBX, Hotel Management
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!
by A verified traveler
Posted 23 May 2024
The pool service was amazing.
Comment from Hotel Management
24 May 2024 by GNBX, Hotel Management
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.
