Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Nice
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating of the Billings Hotel and Convention Center! We appreciate your feedback and hope to see you again on your next trip to Billings!
by A verified traveler
Posted 15 May 2024
It was peaceful and not right in the middle of town
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating and review of the Billings Hotel and Convention Center! We appreciate your feedback and hope to see you again on your next trip to Billings!
by A verified traveler from Milwaukie
Posted 15 May 2024
Maintenance of property was very poor. Door lock didn’t function. Drain for sink didn’t work. Curtains didn’t function properly. Mold formation above shower in bathroom. All in all whom ever is doing the maintenance for this facility needs additional training.
by A verified traveler
Posted 13 May 2024
Was great
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating and review of the Billings Hotel and Convention Center! We appreciate your feedback and hope to see you again on your next trip to Billings!
by A verified traveler
Posted 12 May 2024
Older property but rooms are updated.
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating and review! We appreciate your feedback and hope to see you again on your next trip to Billings!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating of the Billings Hotel and Convention Center! We appreciate your feedback and hope to see you again on your next trip to Billings!
by A verified traveler
Posted 10 May 2024
Smelly
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Don, I am so sorry to hear this. Please reach out to the hotel directly and ask for Elise, I would like to make this right for you!
by A verified traveler
Posted 9 May 2024
It was great! We were stuck overnight due to a snow storm on our way to Yellowstone. We had a nice rest day and enjoyed the pool. The water slides were great fun! Unfortunately the hot tub had broken down that morning and wasn’t working. Also, we’re towing a travel trailer and had to park in the back parking lot. Because of Al the rain the edges of the lot were a 5-inch deep lake. We know the hotel can’t control the weather, but they might consider re-paving the lot around the convention center to prevent the accumulation of so much standing water. When we were there, there was construction as they renovate the convention center so that may be in their plans. The construction was not a problem at all. We barely noticed it. Staff was very friendly. The room was clean and spacious. We enjoyed our stay.
Comment from Hotel Management
15 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating and review, Ann! We really appreciate your feedback. I am so glad to hear you were able to navigate through our big project! Thank you for your kind words about our staff! We hope to see you again on your next trip to Billings!
by A verified traveler
Posted 7 May 2024
The hotel is as expected. All in all on par with other hotels.
Comment from Hotel Management
8 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your rating and review! We hope to see you again on your next trip to Billings!
by A verified traveler
Posted 6 May 2024
Great food in restraunt
Comment from Hotel Management
6 May 2024 by Elise- Front Desk Manager, Hotel Management
Thank you for your fantastic rating of the Billings Hotel and Convention Center, Leland! We appreciate your feedback. I am so happy to hear you enjoyed your meal!
