Ratings based on 78 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2023 on Hotels
by A verified traveler
Posted 8 Sep 2023 on Hotels
the bed was horrible
sleeping in a bunk
i was not able to sleep properly all other aspects were fine
by A verified traveler
For one night ok
Posted 24 Aug 2023 on HotelsThe hotel has a parking place, but it is very narrow. And it is not free. They will let you know about that only after you drive in from the gate and take a receipt that you need to show in the reception. English of the receptionist was well enough. Breakfast was ok, but nothing special. Bed was horrible, because it was way too soft. Someone might like it though. Wi-Fi worked fine. I have been to several ibis Styles hotels in Poland and so far this was the worst.
by A verified traveler
Posted 6 Jul 2023 on Hotels
by A verified traveler
Ok
Posted 20 Oct 2021 on HotelsThe hotel is a bit dated in the room, a little run down but comfortable for 1 night. Wi-fi not great.
by A verified traveler
A very pleasant hotel
Posted 9 Aug 2021 on HotelsA really pleasant hotel which was well located for my purposes. There is a bus stop right outside for easy access. Reception was quick and helpful. I decided to eat at the hotel and the food was well cooked and delicious.
by A verified traveler
Posted 24 Sep 2019
Comment from Hotel Management
25 Sep 2019 by Aneta Pająk, Hotel Management
Dear Guest. thank you for your opinion, we are very happy that your stay at ibis Styles Bielsko-Biala was an enjoyable one. We hope to see you again in the nearest future.
King regards,
Aneta Pająk
Deputy General Manager
by A verified traveler
Posted 27 Jun 2019
No air conditioning in the rooms. Room very hot at night making it difficult to sleep. Street is noisy at night not allowing to keep windows open for at least some ventilation.
Comment from Hotel Management
2 Jul 2019 by ibis Styles Bielsko-Biała, Hotel Management
Dear Guest,
Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Agnieszka Węgrzyn
Deputy General Manager
ibis Styles Bielsko-Biała
by A verified traveler
Posted 30 May 2019
I liked the hotel, the staff were very friendly and the food in the restaurant was good. The bed wasn't particularly comfortable however, the mattress was very soft and I had a stiff back after my 2 nights stay.
Comment from Hotel Management
4 Jun 2019 by ibis Styles Bielsko-Biała, Hotel Management
Dear Guest,
Thank you for your review of our hotel. We are very happy that you are satisfied with our service. We hope that you will visit us again.
Kind regards,
Agnieszka Węgrzyn
Deputy General Manager
by A verified traveler
Posted 27 Nov 2018 on Hotels
All was great
Kids were so happy with the big family room and such many toys and fancy kids too decorations.
My 6 years son asked me to write wall to thank the hotel for this wonderful room.
Breakfast is really good.
Clean and quite hotel.
Comment from Hotel Management
31 Dec 2018 by Agnieszka Węgrzyn, Hotel Management
Dear Guest,
Thank you so much for great review. We are very happy that you enjoyed you stay.
We hope to see you again!
Kind regards,
Agnieszka Węgrzyn
Deputy General Manager
