Ratings based on 400 Verified Reviews

3.7 out of 5
53% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
The steak I had in the Restaurant was excellent, tasty, tender and cooked just as Irequested. My wife had fish which she enjoyed. The pillows on the bed were a little too large for comfort and caused a mild neck pain.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
The place was clean and staff were alright. Don’t expect much from the penguins tour
5 out of 5
by A verified traveler

Posted 23 Feb 2024
Great location. Clean and comfortable
5 out of 5
by A verified traveler

Posted 15 Feb 2024 on Wotif
Diamond Island Resort has very clean and spacious rooms , an expansive well kept green space and only minutes walk from the beach and Diamond Island to explore. We were lucky enough to see two baby penguins and one adult penguin
4 out of 5
by A verified traveler

Posted 14 Feb 2024 on Wotif
Our stay included penguin viewing. The gate wasn’t opened after the one hour so we didn’t see the penguins! Very disappointing.
5 out of 5
by A verified traveler

Posted 11 Feb 2024 on Hotels
Beautiful scenery, great accommodation friendly staff!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024 on Wotif
4 out of 5
by A verified traveler

Beautiful location but there are a few downsides

Posted 17 Jan 2024 on Hotels
The location of the resort is wonderful and we had an amazing view from our balcony. The unit was also very spacious. We had dinner at the resort which was very good. The downsides were the room is dated with minimal furnishings but the bed was very comfortable. Also significantly, the phrase Penguin tour is a bit misleading. We stand on a platform on the resort’s grass and hope Penguins come up to the platform area. We are not permitted to enter the beach area where other paid tours go. We stood on the platform 2 nights and never saw a Penguin. If you don’t care about seeing the penguins, it is still a lovely location to stay in. The pool area looks clean and nice too and the views are wonderful.
5 out of 5
by A verified traveler from Burpengary

Posted 14 Jan 2024
Beautiful location with private beach access with lovely friendly staff
3 out of 5
by A verified traveler

Posted 12 Jan 2024 on Wotif
Apartment needs a VERY deep clean. Significant mold in shower and bathroom. Thick dust in bedroom furniture and tap leaking in kitchenette