Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Even the hallway was clean. Our room had an unusual smell initially. We got used to it.
Comment from Hotel Management
17 May 2024 by Yani, Hotel Management
Dear Gwyn,Thank you for your feedback. We apologize for the unusual smell in your room initially, and we're glad to hear that you got used to it. We will make sure to address this issue to ensure a more pleasant experience for our future guests.Best regards,Yani OrtizFront Desk Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Yani, Hotel Management
Dear Erin,Thank you for taking the time to provide us with your feedback. We are glad to know that your overall experience was positive. We appreciate your rating of 4 out of 5, and we would like to know if there is anything we can do to improve and earn a perfect score from you next time. Please do not hesitate to reach out to us if you have any suggestions or concerns. We hope to have the opportunity to welcome you back soon.Best regards,Yani OrtizFront Desk Manager
by A verified traveler
Posted 6 May 2024
Convenient, good breakfast, Bedding was clean but could be crisper, very wrinkled giving an unappealing look.
Comment from Hotel Management
6 May 2024 by Yani, Hotel Management
Dear Walter,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient and enjoyed our breakfast offerings. We also appreciate your feedback on the bedding and have shared your comments with our housekeeping team to ensure that we improve in this area. We look forward to welcoming you back to our hotel and providing you with an even better experience in the future.Warm regards,Yani OrtizFront Desk ManagerHampton Inn & Suites
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
6 May 2024 by Yani, Hotel Management
Dear Joseph,Thank you for providing us with your feedback. We are glad to hear that your overall experience was positive. We appreciate your rating of 4 out of 5, and we would like to know if there is anything we can do to earn a perfect score from you next time. Please reach out to us if you have any suggestions or concerns. We hope to have the opportunity to welcome you back soon and give you a much better experience.Best regards,Yani OrtizFront Desk ManagerHampton Inn & Suites
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
2 May 2024 by Yani, Hotel Management
Dear Mollie,Thank you for taking the time to provide us with your feedback. We are glad to hear that your overall experience was positive. We appreciate your rating of 3 out of 5, and we would like to know if there is anything we can do to improve and earn a perfect score from you next time. Please do not hesitate to reach out to us if you have any suggestions or concerns. We hope to have the opportunity to welcome you back soon. Thank you and have a great night.Best regards,Yani OrtizFront Desk Manager
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
17 May 2024 by Yani, Hotel Management
Dear Kenneth,Thank you so much for taking the time to leave a rating of 5 out of 5! We are thrilled to hear that you had a fantastic experience with us. Your positive feedback means a lot to us and we hope to have the pleasure of welcoming you back in the future.Warm regards,Yani OrtizFront Desk Manager
by A verified traveler
Posted 22 Apr 2024
Pleasant stay and felt secure.
Comment from Hotel Management
2 May 2024 by Yani, Hotel Management
Dear Ingrid,Thank you for sharing your feedback with us! We're thrilled to hear that you had a pleasant stay and felt secure during your time with us. Our top priority is making sure that our guests feel safe and comfortable, and we're glad that we were able to meet your expectations. We hope to have the pleasure of hosting you again soon! Have a great night!Warm regards,Yani OrtizFront Desk ManagerHampton Inn & Suites
by A verified traveler
Posted 22 Apr 2024
Everyone was so kind and helpful! Free breakfast, free coffee. Will return here :)
Comment from Hotel Management
2 May 2024 by Yani, Hotel Management
Dear Shalome,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and that our team provided excellent service. We're also glad that you appreciated our complimentary breakfast and coffee. We look forward to welcoming you back on your next visit! Have a great night!Warm regards,Yani OrtizFront Desk ManagerHampton Inn & Suites
by A verified traveler
Posted 8 Apr 2024
It was quiet and safe but the breakfast eggs need improvement
Comment from Hotel Management
8 Apr 2024 by Yani, Hotel Management
Dear Senester,Thank you for your feedback on your recent stay. We're glad to hear that you found the hotel quiet and safe. However, we apologize that the breakfast eggs did not meet your expectations. Your comments will be shared with our breakfast team, and we will work to improve the quality of this dish for future guests. We appreciate your honesty and hope that you will consider staying with us again in the future.Best regards,Yani OrtizFront Desk ManagerHampton Inn & Suites
