Ratings based on 13 Verified Reviews

3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Sep 2023
Helpful staff and rooms were clean.
1 out of 5
by A verified traveler

Double invoicing

Posted 23 Mar 2019 on Hotels
The hotel didn't respected my booking confirmation so I paid twice, the first time was when I booked the room the second at hotel cash. I don't recommend this hotel to anybody to avoid double invoicing
Comment from Hotel Management
28 Mar 2019 by Narmeen, Hotel Management
i need the guest's booking number , please? i will check his account i tried signed in Expedia. com but without any result
1 out of 5
by A verified traveler

not safe

Posted 11 Jan 2019 on Hotels
not safe place to stay, we ordered other hotel
Comment from Hotel Management
13 Feb 2019 by sireen, Hotel Management
Hello, thank you for sending us a feed back,would like to let you know that hundreds of guests and tourists people are visiting Bethlehem city daily.as well tens of them are staying in our hotel,could you tell us please why dont you feel safety??? Best regards
3 out of 5
by A verified traveler

Only the breakfast was good, all the others no.

Posted 24 Oct 2018 on Hotels
The bathroom is terrible, so small that you can not turn around. The size of the bathroom must be never allowed to be used in any hotel, may be is less than one meter large per less than one and half meter length, the hands lavatory is on top of the toilet where you can not stand straight. The door we could not close it. (Didn't slide).
Comment from Hotel Management
6 Nov 2018 by Sara, Hotel Management
good afternoon sir, we are sorry for this, we have many rooms and different types, the next time we will give you the best room we have. regards,
5 out of 5
by A verified traveler from State College, Pennsylvania

Posted 15 Aug 2018
Exceptional staff and quietly located on a non thruway street.
Comment from Hotel Management
30 Aug 2018 by Israa, Hotel Management
Thank you Mr. William, We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay

Posted 11 May 2018 on Orbitz
Very friendly staff. Nice rooms, good shower, good beds. What do you need more?
4 out of 5
by A verified traveler

Posted 20 Apr 2018 on Hotels
My stay at the Assaraya was good.It was a nice hotel with friendly staff.The hotel is situated opposite Banksys, The Walled Off Hotel.
Comment from Hotel Management
22 Apr 2018 by Hala, Hotel Management
Dear sir you are welcome to our hotel any time with offer, we are happy to serve you again, Palestine miss you. Regards Hala
4 out of 5
by A verified traveler

I can stay there again

Posted 18 Apr 2018 on Hotels
It was difficult to find so I was cranky while checking especially as I had just arrived from Palestine, the person checking me in however was very friendly and provided me with chilled lemonade which was quite refreshing. The decor while pleasant, is worn. Quiet area. Close-ish to the old city of Jerusalem. Breakfast was limited but tasty. They didn’t have additional plugs for outlets which I feel is important for hotels hoping to serve international clientele should have.
Comment from Hotel Management
22 Apr 2018 by Hala, Hotel Management
Dear Sir thank you so much to be our guest, hope see you again its pleasure to serve you. Regards Hala
5 out of 5
by A verified traveler

Posted 7 Feb 2019
Modern, sauber, genialer Meeresblick und Luxus-Dusche
Comment from Hotel Management
14 Feb 2019 by sireen, Hotel Management
thank you for your review we hope to see you again Best Regards.
4 out of 5
by A verified traveler

Posted 29 Nov 2018 on Hotels
fint hotel, gode værelser, og venligt personale
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