Ratings based on 1,253 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Clean and comfortable hotel. Several sights within walking distance, but also very close to railway station and tram links for those who wish to explore the other parts of the city.
Comment from Hotel Management
3 Jun 2024 by Lily, Hotel Management
Dear Adrian,Thank you for your positive feedback.We are delighted to hear that you found our hotel clean and comfortable. Our central location, with several sights within walking distance and easy access to railway and tram links, is indeed one of our key strengths.We hope you had a wonderful time exploring the city and look forward to welcoming you back in the future.Best regards,Lily
by A verified traveler
Posted 1 Jun 2024
It was walking distances from several historical areas the staff was very pleasant the room was clean and pleasant
Comment from Hotel Management
3 Jun 2024 by Lily, Hotel Management
Dear Guadalupe,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location and rooms. Your kind words regarding our staff will be forwarded.We hope to welcome you again for another pleasant stay soon!Best regards,Lily
by A verified traveler
Posted 30 May 2024
This hotel is located in central part of the city and is very close to lots of historic places.
Comment from Hotel Management
31 May 2024 by Lily, Hotel Management
Dear Fereidoun,Thank you for your feedback!We are delighted to hear that you appreciated our central location and proximity to many historic sites. Our location is indeed one of the highlights we are proud of, making it convenient for our guests to explore the rich history and attractions of the city.We hope you enjoyed your time in Berlin and look forward to welcoming you back in the future.Best regards,Lily
by A verified traveler
Posted 20 May 2024
Excellent location. Excellent rooms.
The only and biggest drawback is that the bathroom has no doors. It’s very inconvenient if you are travelling with teenagers .
Comment from Hotel Management
21 May 2024 by Lily, Hotel Management
Dear Banashree,Thank you for the positive review of our hotel! We are delighted to hear that you enjoyed your stay with us. However, we apologize for the inconveniences caused by the open bath. To make our rooms seem brighter, we opted for an open, translucent model in the design. We are very sorry that we could not meet your taste. We also offer rooms such as our Junior Suite with a separate bathroom-area.Thank you for sharing your feedback with us. We look forward to welcoming you again!Best regards,Lily
by A verified traveler
Posted 20 May 2024
Our ‘ Superior” room was OK, but certainly not what one would call Superior in any way, but at the best average for what one would expect from a Radisson hotel.
The promised free hotel WiFi proved useless, and the excuse was that the hotel was fully booked!!
Well, if free WiFi is offered, then it should also work satisfactory at a fully booked hotel, which one may expect to be the case over the summer.
OK, but certainly far from luxurious (expect of course for the pricing)
Breakfast, however, was quite good.
Comment from Hotel Management
21 May 2024 by Lily, Hotel Management
Dear Janusz A.Thank you for providing feedback on your recent stay with us. We regret to learn that your experience did not fully meet your expectations, and we apologize for any inconvenience caused.We understand your disappointment regarding the Wi-Fi service and sincerely apologize for any inconvenience it may have caused. Our aim is to provide reliable internet access to all our guests, and we will investigate this issue further to ensure improvements are made.Regarding your comments on the room, we apologize if it did not meet your expectations of a "Superior" room. We strive to provide comfortable and well-appointed accommodations, and we will review your feedback to make necessary enhancements.We are delighted to hear that you enjoyed the breakfast experience, and we appreciate your positive feedback on this aspect of your stay.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Thank you once again for sharing your thoughts with us.Best regards,Lily
by A verified traveler
Posted 18 May 2024
Good place to stay in Berlin
Comment from Hotel Management
21 May 2024 by Lily, Hotel Management
Dear Noe,Thank you for the great review of our hotel! We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you again.Best regards,Lily
by A verified traveler
Posted 12 May 2024
Nice hotel in very nice area. Lots of great restaurants, grocery stores and very close to train and subway stations. It is within walking distance to all major attractions of Berlin. However, the room is noisy, not enough towels and you need to ask for coffee everyday. Front desk staffs are very nice and helpful.
Comment from Hotel Management
13 May 2024 by Po, Hotel Management
Dear Jesse,Thank you for your feedback on your recent stay with us. We're delighted to hear that you enjoyed our hotel's location in a vibrant area with plenty of amenities nearby and convenient access to public transportation.We apologize for any inconvenience you experienced regarding the noise level in your room, the availability of towels, and the need to request coffee daily. Your comments are important to us, and we will address these issues with our housekeeping and front desk teams to ensure that they are promptly resolved.We're glad to hear that you found our front desk staff to be very nice and helpful. Providing excellent service to our guests is our top priority, and we appreciate your recognition of our team's efforts.We hope that these issues did not overshadow your overall experience, and we would love the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.Sincerely,Po
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
13 May 2024 by Po, Hotel Management
Dear Philip,thanks for the positive review. We are looking forward to welcoming you again.With best regards,Po
by A verified traveler
Posted 9 May 2024
Loved staying here. Only drawback is when having dinner/drinks the toilet facilities are a fair trek and on a different floor.
Comment from Hotel Management
10 May 2024 by Po, Hotel Management
Dear Sarah,Thank you for your positive feedback about your stay with us. We're thrilled to hear that you loved staying at our hotel.We apologize for any inconvenience you experienced with the distance to the toilet facilities while having dinner or drinks. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experience.We're glad that overall you enjoyed your stay with us, and we hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.Sincerly,Po
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
30 May 2024 by Lily, Hotel Management
Dear Tapiwa,Thank you for the review of our hotel! We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you again.Best regards,Lily
