Ratings based on 201 Verified Reviews

3.6 out of 5
78% of guests recommend
4.1 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Nov 2023
Comment from Hotel Management
19 Dec 2023 by Ihr Team der mk I hotes, Hotel Management
Guten Tag,vielen Dank für Ihre Bewertung.Es tut uns Leid zu erfahren, dass Sie der Aufenthalt in unserem Hotel nicht zufrieden gestellt hat. Wir freuen uns auf eine Rückmeldung, wie wir in Zukunft Ihren Aufenthalt angenehmer gestalten können.
4 out of 5
by A verified traveler

Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Ihr mk|hotels Team, Hotel Management
Guten Tag, vielen Dank für Ihre positive Bewertung. Schön, dass Sie einen angenehmen Aufenthalt bei uns hatten. Es würde uns sehr freuen, wenn wir Sie bald wieder bei uns begrüßen dürfen.Herzliche Grüße,Ihr mkhotels Team
5 out of 5
by A verified traveler

Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Ihr mk|hotels Team, Hotel Management
Guten Tag,vielen Dank für Ihre positive Bewertung. Gerne heißen wir Sie zukünftig wieder Willkommen.Ihr mkhotels Team
1 out of 5
by A verified traveler

Posted 23 Oct 2023 on Orbitz
I am covered in budbeg bites.
Comment from Hotel Management
2 Nov 2023 by Your mk|hotels Team, Hotel Management
Dear Pascal,we are very sorry for your bad experience.Please be assured that we have fought the infestation as quickly as possible and are very concerned about hygiene. In addition, we kindly ask you to check your luggage to avoid further spread.We wish you a nice day.
5 out of 5
by A verified traveler

Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by mk I hotels, Hotel Management
Vielen Dank für Ihre Bewertung.
1 out of 5
by A verified traveler

Posted 13 Aug 2023
pictures on the site and real properties are different things! Ii is nearly cheating.
Comment from Hotel Management
17 Aug 2023 by Your mk|hotels Team, Hotel Management
Dear Sang Wook,thank you for your review.We are sorry that we couldn't meet your expectations. Could you elaborate further on what exactly you felt was not adequate?Please let us know.We wish you a nice day.Best regards
1 out of 5
by A verified traveler

Posted 24 Jul 2023
Comment from Hotel Management
17 Aug 2023 by Your mk|hotels Team, Hotel Management
Dear Gulsah,thank you for your review.We are sorry that we couldn't meet your expectations.Could you elaborate on what exactly you felt was not adequate?We wish you a nice day.Best regards
4 out of 5
by A verified traveler

Posted 6 Aug 2022 on Orbitz
The room was modern and we'll maintained. The mattress was very comfortable. The check in process is kiosk driven in the afternoon which was seamless. I'm surprised the front desk is staffed in the morning vs afternoon as the check in process is more challenging than check out. Also would be great if the check in process was better explained upfront and in English for non Germans as all correspondence was in German.
5 out of 5
by A verified traveler

Comfortable hotel

Posted 4 Mar 2020 on Hotels
The hotel was amazing, near the tram stop and you can find anything near the hotel like restaurant, super market, etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2019 on Hotels