Ratings based on 336 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I had a simple but clean, quiet, and comfortable room. Close to public transportation, stores, and restaurants. Breakfast was very good and staff was helpful. One staff member even helped me with some German speaking. Would recommend.
Comment from Hotel Management
27 May 2024 by Your ibis team, Hotel Management
Dear Rebecca,Thank you for such a positive review.We are thrilled to know that you appreciated our convenient location with transport options nearby that are ideal for discovering the city. The acknowledgement of the quality of service on behalf of our dedicated team is always appreciated and encourages us to uphold our standards.It would be our pleasure to have you return on another occasion. Very best wishes,Your ibis team
by A verified traveler
Posted 5 May 2024
Standard Ibis Hotel in an area convenient for visiting Wittenau. Good transport links.
Comment from Hotel Management
7 May 2024 by Your ibis team, Hotel Management
Dear Jane,Thank you for such a positive review.We are delighted to hear that you found our room cleanliness, hotel condition, and service to be satisfactory and appreciate your kind recognition of our efforts.Regarding the room amenities, we regret that they did not entirely meet your expectations. We take pride in providing a comfortable experience and our team is always available to assist with any needs that may arise during your stay.We are glad that our convenient location and transport links contributed positively to your visit to Wittenau. It is wonderful to know that guests appreciate the ease of access to various parts of the city from ibis Berlin City Nord.It would be our pleasure to have you return on another occasion. Very best wishes,Your ibis team
by A verified traveler
Posted 20 Feb 2024
The staff were lovely and helpful. Room looked a bit dated, but it was very clean and the bed very comfortable to sleep in. Only problem i would say is that there were no tea/coffee in the room. But it was available from the front desk. Breakfast was lovely too. Lots of places close by to eat, with easy access to the U to get into centre when going out sightseeing. Overall, i had a lovely time and would definately stay there again.
Comment from Hotel Management
22 Feb 2024 by Your ibis team, Hotel Management
Dear Virginia,Thank you for taking the time to share your feedback with us.We're delighted to hear that our team's friendliness and helpfulness stood out during your stay, and we appreciate your kind words about the cleanliness and comfort of our rooms. Our location's easy access to public transport and proximity to local eateries are indeed among the conveniences we are proud to offer. Regarding the absence of in-room tea/coffee making facilities, we're glad our front desk could accommodate your needs, and we take note of your preference for this amenity. We're also thrilled that you enjoyed the breakfast offerings, which aim to provide a pleasant start to our guests' days.We hope to welcome you back for another enjoyable experience. Kind regards,Your ibis team
by A verified traveler
Posted 19 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by Your ibis team, Hotel Management
Dear Emma,Thank you for taking the time to share your feedback,We are sorry that your recent stay at our hotel didn't meet all your expectations. We would love to know what we could have done to make your experience at our hotel more enjoyable.We hope to see you again in the future. Kind regards,Your ibis team
by A verified traveler
Posted 26 Sep 2023
Reasonable price , but they need new beds and pillows.
Comment from Hotel Management
27 Sep 2023 by Your ibis team, Hotel Management
Dear Stojan,Thank you for taking the time to share your review.We're happy to have you return to us again and know that you enjoyed your visit. It is always a real pleasure for us to welcome you. We're sorry to hear about the issue you mention and will be sure to look into this. Please do let us know while you are here as we wish to make sure that you are entirely comfortable at all times.It would be a pleasure to welcome you again. Best regards,Your ibis team
by A verified traveler from Piscataway
Posted 25 Jul 2023
Amazing place and staff
Comment from Hotel Management
28 Jul 2023 by Your ibis team, Hotel Management
Hi Nelda,Thank you for this positive review.We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts.It would be a pleasure to welcome you back.Best wishes,Your ibis team
by A verified traveler
Posted 5 May 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Sabine, Hotel Management
Liebe Cathy, wir freuen uns sehr über Ihre tolle Weiterempfehlung, vielen Dank, und wünschen Ihnen alles Gute! Bis zum nächsten Mal verbleiben wirmit herzlichen Grüßen Sabine Dobschanski Hoteldirektorin
by A verified traveler
Posted 26 Feb 2023
What did I like best? The friendly and helpful staff!
Then it's a good choice: clean rooms, a nice breakfast buffet, easy check-in.
On the other hand, to my taste, the room temperature was too high. And the location is not exactly in the city center, although it's quite close to a subway station (U-Bahn Residenzstrasse).
Comment from Hotel Management
1 Mar 2023 by Sabine, Hotel Management
Dear Markus,thank you for your recommendation and for your notice about the temperature. We look forward to your next visit and wish you all the best.Yours sincerelySabine DobschanskiGeneral Manager
by A verified traveler
Posted 20 Feb 2023
Super
Comment from Hotel Management
23 Feb 2023 by Sabine, Hotel Management
Lieber Elkhan, wir freuen uns sehr, dass Sie uns weiterempfehlen, vielen Dank! Bis zu Ihrem nächsten Besuch bei uns wünschen wir Ihnen alles Gute! Mit herzlichen Grüßen Sabine Dobschanski Hoteldirektorin
by A verified traveler from Winnipeg, Canada
Posted 21 Sep 2020
The stuff working by the desk root. The hotel uses the title Airport Tegel but is not located near that airport and they don’ have shuttles to get to that airport. There nothing on the website about that. I do not recommend this hotel
Comment from Hotel Management
22 Sep 2020 by ibis team, Hotel Management
Dear Sabi,thank you for your review. Please note that we are the nearest IBIS Hotel to the Airport Tegel, thus we are allowed to keep the name. We wish you all the best.
With kind regards
Your ibis team
And stay healthy
