Ratings based on 1,025 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Wonderful, modern, and updated hotel in Berlin. Quiet and spacious!
Comment from Hotel Management
19 Apr 2024 by Online Reputation Manager, Hotel Management
Dear Allison,Thank you for your great review and for spending time with us at the Hotel Riu Plaza Berlin.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza BerlinOnline Reputation Manager
by A verified traveler from London
Posted 16 Apr 2024
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Amazing position, great service and really good quality rooms
Comment from Hotel Management
10 Apr 2024 by Online Reputation Manager, Hotel Management
Dear Thomas,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu Plaza BerlinOnline Reputation Manager
by A verified traveler
Posted 25 Mar 2024
Very helpful and professional staff
Comment from Hotel Management
27 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Jan,Thank you very much for your positive feedback.We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Plaza BerlinOnline Reputation Manager
by A verified traveler from Edinburgh
Posted 18 Mar 2024
It's a really nice hotel with amazing views and very convenient. We have stayed twice already and will definitely be coming back.
Comment from Hotel Management
21 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Eric,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience. We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment. We look forward to your visit.Yours faithfully,Hotel Riu Plaza BerlinOnline Reputation Manager
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Nice hotel + great breakfast... but no USB!
Posted 29 Feb 2024 on HotelsThis was my second stay at the Riu... it's always very comfortable and spotlessly clean. The staff are also incredibly helpful. A highlight is the breakfast which is superb, and HUGE... one of the best I have had at a hotel in Berlin.
The only little thing that let it down, and in this day and age this is a big one; there are no USB power sockets in the room... I was travelling with a friend who was especially shocked by this as he's so used to them in every hotel he goes to so never travels with adapters and reception was unable to offer an adapter. Also, bizarre things like there is no coffee and tea, you have to go to the ground floor to get it (And then there is not much of a choice). They might be small but they make a stay more pleasurable and stress-free.
Comment from Hotel Management
4 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Peter, Thank you very much for your comment and the good score you gave us on Hotels.com! We are delighted that we exceeded your expectations during your stay at the Hotel Riu Plaza Berlin.Of course, we also take into account the areas where you see room for improvement.It has been an honor to serve you and we look forward to the next opportunity to pamper you.With kind regardsHotel Riu Plaza BerlinOnline Reputation Manager
by A verified traveler
Posted 25 Feb 2024
Good location for the gay bars. Beautiful and clean. Excellent staff.
Oddly only seems to have one iron in the whole building
Comment from Hotel Management
4 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Bradley,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know you enjoyed your stay, in our Hotel Riu Plaza Berlin. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza BerlinOnline Reputation Manager
by A verified traveler
Posted 19 Feb 2024 on Hotels
