Ratings based on 210 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Lovely setting, comfortable beds, very clean. The chairs were uncomfortable and awkward to leave. The coffee provided was very weak and nobody told us that the cabin wouldn't have service each day.
by A verified traveler
Posted 19 May 2024
The cabin was beautiful, clean and airy. The grounds were green and lovely, and I will definitely be coming back!
Comment from Hotel Management
24 May 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for taking the time to write a review! So glad you enjoyed your stay. Hope to see you again!
by A verified traveler
Posted 17 May 2024
Went mid May and we loved it! We had an A frame and was very secluded. Perfect for ‘glamping’. There’s a brewery right across the road that was wonderful! The staff was awesome! They have a pool & hot tub (the hot tub didn’t get hot & the jets were mediocre). Overall 4.99/5. Also there’s a casino off the main lobby!
Comment from Hotel Management
17 May 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for taking the time to write a review! So glad you enjoyed your stay. Hope to see you again!
by A verified traveler
Posted 13 May 2024
Staff was kind some of the facilities are updated but pool wasn’t anything special and jacuzzi was cold. There was and electrical fire while we were there smelled awful of smoke and no one said anything or offered a refund. Then one morning we woke up with no hot water again no compensation was offered which was disappointing.
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for leaving a review - so very glad you enjoyed your Coolfont experience! Hope to see you again!
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for leaving a review - so very glad you enjoyed your Coolfont experience! Hope to see you again!
by A verified traveler
Posted 27 Feb 2024
Terrible
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for taking the time to write a review! So glad you enjoyed your stay. Hope to see you again!
by A verified traveler
Posted 20 Feb 2024 on Orbitz
Comment from Hotel Management
20 Mar 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for taking the time to write a review! So glad you enjoyed your stay. Hope to see you again!
by A verified traveler
Posted 18 Feb 2024
Very rustic and relaxing.
Comment from Hotel Management
23 Feb 2024 by Annette, Hospitality Manager , Hotel Management
Thank you for taking the time to write a review! Very pleased you enjoyed your Coolfont experience! Hope to see you again!
