Ratings based on 766 Verified Reviews

4.1 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
1 out of 5
by A verified traveler

Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Alex Hoy , Hotel Management
Dear Abbie, Thankyou for taking the time to leave your review about your stay here with us at The Waterfront Hotel Spa & Golf. I note that your stay and feedback is being handled with by our management team and they will be in contact in due course. Kind regards, Alex Hoy Guest Services Manager
4 out of 5
by A verified traveler

Posted 17 May 2024
Only slight negative was the food quality was ok but not as good as you would expect from the price of meals compared with other similar establishments visited.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
4 out of 5
by A verified traveler from Astley Manchester

Posted 10 May 2024
I really enjoyed my stay here, the hotel was clean and tidy. It took a few minutes to be served at the bar at times but eventually I got served. My only problem was I booked a double room for myself, but the ed was 2 singles joined together. I understand why they do this but I could feel the gap in between the 2 beds and it felt like I was rolling into it all night. Other than the bed a great place to stay
5 out of 5
by A verified traveler

Posted 10 May 2024
We had a lovely stay, the facilities and staff were brilliant.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2024 on Hotels
3 out of 5
by A verified traveler

“Waterfront hotel”

Posted 17 Mar 2024 on Hotels
Not much waterfront about the accommodation, we had a lovely view of the carpark. Other than that the hotel in general was clean, modern and a comfortable bed which is always good!
Comment from Hotel Management
20 Mar 2024 by Alex Hoy , Hotel Management
Thankyou for taking the time to leave your review about your stay here at The Waterfront Hotel Spa & Golf. Our lake views are situated in our restaurant however we feel this means that all of our guests are able to enjoy these views not just a few. I am pleased you enjoyed your stay and I hope we are able to welcome you back to the hotel in the future. Kind regards,Alex Hoy Guest Services Manager
5 out of 5
by A verified traveler

Posted 12 Mar 2024 on Hotels
We had a deluxe room which was roomy and had a little fridge with a couple of cartons of water which was welcome. The bathroom was lovely with a rainfall shower. All the staff that we met were polite and friendly. We had a lovely couple of days here, I would certainly recommend the Waterfront hotel.
Comment from Hotel Management
14 Mar 2024 by Alex Hoy , Hotel Management
Thank you for taking the time to leave your review about your stay here at The Waterfront Hotel Spa & Golf. I am pleased to see you enjoyed your stay, and witnessed how fabulous our team are! I hope we able to welcome you back to the hotel in the future!Kind regards, Alex Hoy Guest Services Manager