Ratings based on 932 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
See above
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Nadene,We appreciate your feedback and are sorry to hear that your experience did not meet expectations. Please feel free to reach out to our management team directly to further discuss your concerns. Your input is valuable to us as we strive to improve our services for all guests.
5 out of 5
by A verified traveler

Posted 21 May 2024
Everything about this property was above and beyond excellent. The staff went out of their way to help with everything.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Harriet,We are delighted to hear that you had an exceptional experience with us, especially highlighting our dedicated staff members. We strive to provide outstanding service to all our guests. Your kind words are truly appreciated and we hope to welcome you back in the future.
2 out of 5
by A verified traveler

Posted 20 May 2024
Shuttle bus to and from the airport!!!!
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Mark,We appreciate your feedback regarding our shuttle service. Should you need further assistance, please feel free to reach out to our management team for further assistance.
1 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Sharee,We are sorry to hear that your experience did not meet your expectations. Please reach out to us with any specific feedback you may have so we can address any issues you encountered.
5 out of 5
by A verified traveler

Posted 18 May 2024
Nice area and hotel was great.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Sherry,We're delighted you enjoyed our hotel located in such a pleasant area. Your positive feedback is greatly appreciated. Thank you for staying with us!
3 out of 5
by A verified traveler from dartmouth

Posted 18 May 2024
Friendly desk staff, Check in and out was a breeze. Beds were much harder than we prefer. Parking lot isn’t that well lit, I was concerned about leaving my vehicle. It’s an average hotel at best. I wouldn’t stay again.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Sean, We appreciate your feedback and are glad to hear you had a smooth check-in and check-out experience with our friendly staff. We are sorry to hear that the bed firmness did not meet your expectations and understand your concern about the parking lot lighting. Thank you for choosing to stay with us, and we regret to hear that we did not fully meet your preferences. Your comments will be shared with the team for future improvements.
3 out of 5
by A verified traveler

Posted 17 May 2024
Was okay
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello sopuru,We appreciate you sharing your feedback and hope to welcome you back to our hotel in the future.
4 out of 5
by A verified traveler

Posted 17 May 2024
Everything was very good the employees were very kind.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Michael,We are pleased to hear that you found our staff to be friendly during your stay. Our team takes pride in providing exceptional service to all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team directly.
5 out of 5
by A verified traveler

Posted 13 May 2024
Very surprised at the cost. I don't think you could beat it anywhere else. Very nice staff. Very clean.
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Bert,We are glad to hear that you found our staff very nice and the hotel very clean. We strive to provide excellent service at competitive prices. Your feedback is valuable to us for future improvement. Please feel free to contact management directly with further comments or concerns.
5 out of 5
by A verified traveler

Posted 12 May 2024
All was great and an amazing staff
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Mark,We are delighted to hear that you had a positive experience with our staff during your stay. Your kind words are truly appreciated. Should you have any more feedback or require further assistance, please do not hesitate to reach out to our management team.