Ratings based on 92 Verified Reviews

4.0 out of 5
77% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2023
5 out of 5
by A verified traveler

Well-cared for and Clean Villas

Posted 19 Aug 2020 on Hotels
The interior was super clean. The exterior could do with new paints on some villas. It was very cold during the night though (outside temp down to around 15°). No heating pad, no heater. So make sure you’re properly clothed.
4 out of 5
by A verified traveler

Nearly there. A nice stay.

Posted 4 Mar 2020 on Hotels
A lovely location and very helpful lovely staff. Breakfast buffet was varied. Stayed for dinner one evening and food was good then too. The hotel have a shuttle to the temple which was a surprise and very kind of them. They helped organise a driver for one full day who turned out to be the best driver we had all holiday. Only downside was the damp in the room. There was no air conditioning and i think this didn't help the damp and black mould in the villa. Just needs drying out a bit and cleaning up the mould and it would have been perfect.
4 out of 5
by A verified traveler from Arlington VA

Posted 3 Feb 2020
If you want to escape the heat and humidity near the beaches this is the place. It's cooler up in the mountains, the view is spectacular and -no- you really don't need A/C. The Balinese come here on their weekends. I did not see any of the other problems other reviews complained about except a trace of mold on the ceiling but no moldy smell so it didn't bother me. Room was clean and surprisingly spacious.
3 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
Dirty linen and smelly rooms. FULL of flies and stains
3 out of 5
by A verified traveler

Posted 3 Jan 2020 on Hotels
Location is good. However, the cleanliness of the accommodation was subpar. There was a lizard in our room not to mention under the bed had not been cleaned for quite some time.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Posted 7 Nov 2019
Car and driver to drop us places was great Buffet breakfast had lots and lots of food fruit was great Bed ok units need repair work but functioned Great location Towels nasty bed linen ok bed ok Town house extra space very nice Room service terrific
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2019 on Hotels
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