Ratings based on 918 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
First room we were checked into was still dirty. Fingernail clippings on the floor and carpet cleaner still in the room. Second room well like marijuana.
Comment from Hotel Management
25 May 2024 by Mikhil Patel, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Baton Rouge East I-12. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 19 May 2024
Perfect
Comment from Hotel Management
21 May 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 16 May 2024
Its always a peaceful stay
Comment from Hotel Management
17 May 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 3 May 2024
Front desk was super helpful, breakfast was solid, room was nice enough for a brief stay. Walls were kinda thin and the ac took a bit to start working. Overall, it was affordable and cozy. Would stay again and higly recommend, especially if on a budget!
Comment from Hotel Management
3 May 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
24 May 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 28 Apr 2024
The young lady that checked us in was very professional and helpful.
Her name is Ciera
Comment from Hotel Management
28 Apr 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
17 May 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 26 Apr 2024
The room we stayed in was not very clean. We actually had to request new sheets and remake our beds ourselves with them after finding dirt smudged on the sheets on one bed and cigarette burn holes in sheets on the other bed. The second floor hallway smelled like pot - thankfully the room did not. There was trash left on the floor beside one of the beds, hair stuck to the dryer, and weird stains on the walls. That room needs a major cleaning. We only stayed for a few hours overnight since we were on the road, so it met our needs for that at least. On the upside, the beds were comfortable, staff was nice, and breakfast was good.
Comment from Hotel Management
27 Apr 2024 by MINESH PATEL, Hotel Management
Dear Guest:I am concerned about the Housekeeping problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. At this hotel, we strive to provide the best hospitality possible to our guests at all times. Therefore, it is disappointing to learn that you are unhappy.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.We look forward to serving your future lodging needs.Sincerely,Minesh Patel
by A verified traveler
Posted 14 Apr 2024
Rooms was nice .
Comment from Hotel Management
14 Apr 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
by A verified traveler
Posted 11 Apr 2024
Great stay.
Comment from Hotel Management
11 Apr 2024 by Jeet, Hotel Management
Thank you for your business! We hope to see you again in the near future!
