Ratings based on 310 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
AC didn’t work, key didn’t work entire stay, had to get someone to open our door each time we needed in. No phone, no lamps, tv didn’t work! Checked out a day early just to get out of there! Will never stay at this location again!
by A verified traveler
Posted 23 May 2024
Great value
by A verified traveler
Posted 23 May 2024
Dirty old room, pool is green w algae. Advertised w breakfast… no breakfast and not even ice!
Bad bad hotel. Do not stay.
by A verified traveler
Posted 21 May 2024
WORST EVER!!!! GAVE MY ROOM AWAY AND WAS LEFT WITH KIDS AT 11PM AND NO WHERE TO STAY! HORRIBLE
by A verified traveler
Posted 16 Apr 2024
Clean room, friendly staff. Super loud area. Had river hillbillies racing around in super loud trucks constantly between 3-6 am one day was rough. Otherwise convenient location to access downtown Baton Rouge and great value
by A verified traveler
Posted 12 Apr 2024
The rooms did not look like the pics. The lobby was not clean. Would not stay here again.
Comment from Hotel Management
3 May 2024 by Tim, Hotel Management
Hi, Kimberly! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim
by A verified traveler
Posted 12 Apr 2024
The room we had, the key does not work, and if we wanted to get in we have to get front desk to open the room door.
People was still outside talking after midnight.
Comment from Hotel Management
3 May 2024 by Tim, Hotel Management
Hi, Shoua! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
3 May 2024 by Barbara, Hotel Management
Hi, Douglas! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
by A verified traveler
Posted 25 Mar 2024
The stay was fine, but the cafeteria has been closed for 3 years.
Comment from Hotel Management
3 May 2024 by Joey, Hotel Management
Thank you for sharing your views with us, Joshua! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey
by A verified traveler from New Iberia
Posted 2 Mar 2024
Comment from Hotel Management
3 May 2024 by Dewi, Hotel Management
That is great to hear, Jacob! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi
