Ratings based on 424 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Limited dining and transportation allowance
Comment from Hotel Management
29 May 2024 by Turi team, Hotel Management
Dear Htet Myo Myint, Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. We very much appreciate your time and effort to provide feedback in order for us to improve our service and customer satisfaction. We all look forward to having you and your loved one back with us soon. Take care and have a wonderful day ahead. Thank you
by A verified traveler
Posted 6 May 2024
Best beach resort in Batam. Beautiful beach. Amazing breakfast. Super friendly staff .
Comment from Hotel Management
7 May 2024 by Turi team, Hotel Management
Dear William, Thank you so much for the perfect review! Most grateful. Wonderful to feel that all our efforts are appreciated. We are looking forward to welcoming you back shortly to experience Charm and Chic of Turi Beach Resort in the near future. Thank you
by A verified traveler
Posted 18 Mar 2024 on Orbitz
We love the relaxation we have there! Great room and balcony, and the staff is friendly and wonderful. Best breakfast too!
Comment from Hotel Management
18 Mar 2024 by Turi team, Hotel Management
Dear Annette, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable Your note is really motivating and we do appreciate your support and moment to share in describing our dedication. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you
by A verified traveler
Posted 13 Mar 2024
Overall, good for families who want a short getaway. Food served is fantastic - breakfast is fresh and has a good range; teppanyaki restaurant and the in-house cafe serve excellent, tasty food. Rooms are spacious. Water pressure and heating in the bathroom are great. Staff are friendly. Housekeeping response is reasonably fast. But facilities and room can be improved - a little old & dusty with spider webs at corners; toilet bowl was clogged but fixed within the hour; linen and pillows have a used smell. Pools are fun but the waters are a little murky, and should be cleaned and filtered better. The beach has a lot of washed up trash and natural sea debris - a pity, especially for children looking for a safe and clean stretch of beach to do sand play - perhaps the hotel should clean it up regularly and tourists/guests should also be responsible to clean up after themselves.
Comment from Hotel Management
16 Mar 2024 by Turi team, Hotel Management
Dear Chin, Thank you very much for taking the time to write your detailed review. We do very much appreciate the feedback from our guests. Apologize for the discrepancies in our attention to details, points are taken on some area mentioned for our improvement. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you
by A verified traveler from Singapore
Posted 28 Feb 2024
The resort was quiet and secluded, a good place to unwind and detach from the hustle and bustle of city life. The staff were welcoming and friendly especially the masseuse. So good were the massages that we went twice.
Although it looks like it needs a fresh coat of paint and some maintenance, the amenities worked as intended. The only complain was the smell from the toilet as there isn't a vent to suck out the bad odours.
Comment from Hotel Management
1 Mar 2024 by Turi team, Hotel Management
Dear Zephyr, Thank you for choosing to stay with us and for providing us with your valuable review. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable. We very much appreciate your time and effort to provide feedback in order for us to improve our service and customer satisfaction. We all look forward to having you and your loved one back with us soon. Take care and have a wonderful day ahead. Thank you
by A verified traveler
Posted 21 Feb 2024
The beach is clean and all the staff are very friendly and helpful whenever you ask them for how to get to the nearest town.
Comment from Hotel Management
23 Feb 2024 by Turi team, Hotel Management
Dear Fai Oi Cecilia, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable Your note is really motivating and we do appreciate your support and moment to share in describing our dedication. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you
by A verified traveler
Posted 1 Jan 2024
Breakfast and dining too bad
Comment from Hotel Management
8 Jan 2024 by Turi team, Hotel Management
Dear Yadav, Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. We will share with our Chef regarding our food. We hope we will have another chance to welcome you back to our resort one day. Thank you
by A verified traveler
Posted 19 Oct 2023
Friendly staff. Tranquil Environment.
Comment from Hotel Management
20 Oct 2023 by Turi team, Hotel Management
Hi Le, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. We all look forward to having you and your loved one back with us soon. Take care and have a wonderful day ahead. Thank you
by A verified traveler
Nice overnight weekend stay
Posted 1 Oct 2023 on HotelsNice single night stay, room was big, staff were all friendly and view from the room was lovely. Few different bars for different vibes, Would visit again!
Comment from Hotel Management
2 Oct 2023 by Turi team, Hotel Management
Hi Lauren, Thank you so much for the perfect review! Most grateful. Wonderful to feel that all our efforts are appreciated. We are looking forward to welcoming you back shortly to experience Charm and Chic of Turi Beach Resort in the near future. Thank you
by A verified traveler
Posted 14 Sep 2023
Turi beach hotel is perfectly positioned on the beach.
The staff are so helpful and smiley. We were picked from Nongasura ferry, by a complimentary shuttle bus.
It's so peaceful and relaxing, we virtually had the beach to ourselves.
We loved Happy hour on the Island bar, with perfect views. Although the menu is limited, we chose to eat there each night.
The menu could be repetitive if you were there for long, but we always found something we liked.
The breakfast was good and plentiful. The rooms are spacious, with daily cleaning and towel change.
This is our second visit, the only reason we wouldn't return, is because the world's a big place!
Comment from Hotel Management
17 Sep 2023 by Turi team, Hotel Management
Dear Lynda, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable.Your note is really motivating and we do appreciate your support and moment to share in describing our dedication. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you
