Ratings based on 78 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
The price for this hotel was good. I stayed a couple nights and thought the value was great.
My room was really good. The bed was comfortable, the room was spacious. The bathroom was nice. It was clean and modern.
I had an adjoining door in my room. Unfortunately the sound travels though that door very easily and I could hear all the happenings day and night in the room next to me. Not really any privacy and something the hotel should fix. Sound should not travel so freely through those doors.
Otherwise I really liked my room.
The breakfast buffet was okay. They had western and local food options. The omelet Padang was good.
There is a large outside pool with some deck chairs. The pool seemed fine but that whole floor with the pool looked aged and unused. Like a ghost town.
The location of the hotel is in a bit of a seedy area. There is an outdoor market across the street with clothing and items for sale. Also nearby are many red light district type bars and massage places. The hotel is walking distance to Burger King and McDonald’s as well as some other restaurants like Sederhana and an Indian food place. Many local people sitting on the sidewalks and just hanging out.
The hotel is attached to a dilapidated building which is ugly and an eye sore when looking out your window in the room or at the pool. It is like this area was something better at one time.
The staff were good, and inside the hotel was good. The room was nice. Good value.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 19 May 2024
Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
by A verified traveler
Posted 14 Apr 2024
Room was very clean, quality of mattress is good, quiet and good for sleep unlike some hotels too near to mosque with large prayer noise. Suggests improvement: 1) could have more choice of pillow as only thick fluffy in the room. 2)shower water pressure a bit low. 3) breakfast choice limited unlike wide popular choice in I-Hptel Baloi.
by A verified traveler
Posted 5 Apr 2024
staff are nice and polite
by A verified traveler
Posted 13 Mar 2024
The rooms are cleaned and spacious. Breakfast spread was good, except the area aircon not cold. Excellent staff like Kay who attended to our feedback. We had enjoyed our stay in this hotel.
Comment from Hotel Management
2 Apr 2024 by Maria Krisnasari-Cluster Digital Marketing Manager, Hotel Management
Dear Sheena,Thank you for sharing your experience with us. Kay is one of our best associates. It was also great to know that you enjoyed your stay. Looking forward to welcoming you back.
by A verified traveler
Posted 25 Feb 2024
Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Comment from Hotel Management
2 Apr 2024 by Maria Krisnasari-Cluster Digital Marketing Manager, Hotel Management
Dear Jay,Thank you for the remark and compliment. Looking forward to welcoming you back.
by A verified traveler
Posted 3 Feb 2024
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Comment from Hotel Management
2 Apr 2024 by Maria Krisnasari-Cluster Digital Marketing Manager, Hotel Management
Dear Manisah,Thank you for the review. We are glad that you enjoyed the stay. Have a great day and looking forward to welcoming you back.
by A verified traveler
Think twice
Posted 8 Jan 2024 on HotelsOnly few decent restaurants nearby. Not worth to pay for the breakfast as the food variety is less and not tempting. Everything are good except F&B
by A verified traveler
great BF menu and nice equiped hotel room
Posted 2 Jan 2024 on Hotelsnear to ferry terminal , short driving distance to other location to grand mall bcs mall
