Ratings based on 23 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
27 May 2024 by Hasmuddin Hamid, Hotel Management
Dear Yuen,Thank you for choosing Favehotel Nagoya Batam as your accommodation of choice and for sharing your positive rating with us. We are very happy that you had an overall good experience during your stay.We would like to thank you for your rating. Your ratings motivate us to continue providing exceptional hospitality and ensure that every guest has a comfortable and enjoyable stay.If you visit Batam again, we will be happy to welcome you back to our hotel.Once again thank you for your valuable rating, and we look forward to serving you again at Favehotel Nagoya Batam.Regards,Hasmuddin HamidOperational manager
by A verified traveler
Posted 14 Apr 2024
Tv in room always jam or block
Comment from Hotel Management
17 Apr 2024 by Hasmuddin Hamid, Hotel Management
Dear Chan,Thank you for choosing to stay at Favehotel Nagoya Batam and for sharing your feedback with us. We're sorry to hear about the issue you experienced with the TV in your room. This is not the standard we strive to provide for our guests, and we sincerely apologize for any inconvenience this may have caused during your stay.Our team is already looking into the matter to ensure the TVs in our rooms function properly. Your feedback is valuable to us, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back to Favehotel Nagoya Batam in the future, where we will strive to provide you with an even better experience.Best regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Valued Guest,Thank you for taking the time to provide a perfect rating for your stay at favehotel Nagoya Batam! We are delighted to hear that you had such a positive experience. If you have any specific comments or feedback that you would like to share about what made your stay exceptional, please feel free to let us know.Your high rating is greatly appreciated, and we look forward to the pleasure of hosting you again at favehotel Nagoya Batam in the future.Thank you for choosing favehotel Nagoya Batam.Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Kim Hong,Thank you for choosing Favehotel Nagoya Batam as your accommodation of choice and for sharing your positive rating with us. We are very happy that you had an overall good experience during your stay.At Favehotel Nagoya Batam, we strive to provide excellent service and create unforgettable experiences for our guests. It's great to know that we were able to meet your expectations and make your stay enjoyable.We would like to thank you for your rating. Your ratings motivate us to continue providing exceptional hospitality and ensure that every guest has a comfortable and enjoyable stay.If you visit Batam again, we will be happy to welcome you back to our hotel.Once again thank you for your valuable rating, and we look forward to serving you again at Favehotel Nagoya Batam.Regards,Hasmuddin HamidOperational manager
by A verified traveler
Posted 13 Feb 2024
Good hotel
Comment from Hotel Management
20 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Kim Hong,Thank you for taking the time to rate your experience at Favehotel Nagoya Batam. We appreciate your feedback, and we would like to understand more about your stay to improve our services. If you have any specific comments or concerns that contributed to the 4 out of 5 rating, please feel free to share them with us.Your input is valuable, and we strive to provide the best possible experience for our guests. If there are any areas where we can enhance our services or if there's anything you believe would contribute to a better stay, we would like to hear from you.Thank you for choosing Favehotel Nagoya Batam, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
by A verified traveler from Singapore
Posted 5 Feb 2024
Average hotel with limited amenities. A bit overpriced. Won't recommend.
Comment from Hotel Management
7 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Aik Teng,Thank you for taking the time to share your feedback on your recent stay at Favehotel Nagoya Batam. We appreciate your honesty and apologize if we fell short of your expectations.We take all guest feedback seriously and will review your comments regarding the limited amenities and pricing to see where we can make improvements. Guest satisfaction is our top priority, and we're sorry to hear that we did not meet your expectations on this occasion.If there are specific areas or amenities you believe we could enhance or if you have any suggestions for improvement, we would value your insights. Your feedback helps us make necessary adjustments to better serve our guests.Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
by A verified traveler
Posted 20 Jan 2024 on Hotels
Hotel is good but there is no sound proof so if stay at lower floor is very noisy at night
Comment from Hotel Management
7 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Chai Yen,Thank you for taking the time to share your feedback on your recent stay at Favehotel Nagoya Batam. We appreciate your positive note about the hotel, but we are concerned to learn about the noise issue you experienced on the lower floor.Our sincere apologies for any inconvenience caused. We understand that a peaceful environment is crucial for a comfortable stay, and we regret that the soundproofing fell short of your expectations. We will investigate this matter promptly and take necessary measures to address the noise concerns.If you have any additional details or specific suggestions that could help us improve in this aspect, we would appreciate your input.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for an improved and more pleasant stay.Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
20 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Alex,Thank you for taking the time to rate your experience at Favehotel Nagoya Batam. We appreciate your feedback, and we would like to understand more about your stay to improve our services. If you have any specific comments or concerns that contributed to the 3 out of 5 rating, please feel free to share them with us.Your input is valuable, and we strive to provide the best possible experience for our guests. If there are any areas where we can enhance our services or if there's anything you believe would contribute to a better stay, we would like to hear from you.Thank you for choosing Favehotel Nagoya Batam, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
20 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear Alex,Thank you for taking the time to rate your experience at Favehotel Nagoya Batam. We appreciate your feedback, and we would like to understand more about your stay to improve our services. If you have any specific comments or concerns that contributed to the 3 out of 5 rating, please feel free to share them with us.Your input is valuable, and we strive to provide the best possible experience for our guests. If there are any areas where we can enhance our services or if there's anything you believe would contribute to a better stay, we would like to hear from you.Thank you for choosing Favehotel Nagoya Batam, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
by A verified traveler
Very close to mosque and shopping mall
Posted 24 Dec 2023 on HotelsEverything was good except the AC which leaked water all the time
Comment from Hotel Management
20 Feb 2024 by Hasmuddin Hamid, Hotel Management
Dear MD Monzurul,Thank you for taking the time to share your feedback about your recent stay at Favehotel Nagoya Batam. We appreciate your positive comments, and we also acknowledge your concern about the AC issue.We apologize for any inconvenience caused by the air conditioning unit leaking water. Please know that your feedback is valuable to us, and we will address this matter promptly to ensure that such issues are resolved to maintain the comfort of our guests.Thank you once again for choosing Favehotel Nagoya Batam. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam
