Ratings based on 321 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Great location. Market is just nearby n grand Batam mall is less than 10 mins walk. Friendly n helpful staff.
Comment from Hotel Management
18 Jun 2024 by Reo, Hotel Management
Dear Guest,Warm greetings from ASTON Inn Gideon Batam.Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to ensure high standards in our food, beverages, and service.We look forward to welcoming you again.Sincerely,Management
by A verified traveler
Posted 17 Jun 2024
Excellent location n friendly staff.. Will stay there again.
Comment from Hotel Management
18 Jun 2024 by Reo, Hotel Management
Dear Guest,Warm greetings from ASTON Inn Gideon Batam.Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to ensure high standards in our food, beverages, and service.We look forward to welcoming you again.Sincerely,Management
by A verified traveler
Posted 5 Jun 2024
Easy access to shopping and food.
Comment from Hotel Management
10 Jun 2024 by Reo, Hotel Management
Dear Guest,Warm greetings from ASTON INN GIDEON BATAM.Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to maintain high standards in our food, beverages, and service.We look forward to welcoming you againRegard
by A verified traveler
Posted 3 Jun 2024
No comment
Comment from Hotel Management
16 Jun 2024 by Reo, Hotel Management
Dear Guest,Warm greetings from ASTON INN GIDEON BATAM.Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to maintain high standards in our food, beverages, and service. We look forward to welcoming you again.Best regards,Management
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Robby, Hotel Management
Dear Mr.Yam Hui, Thank you for your recommendation and positive feedback regarding your visit to ASTON INN Gideon Batam. We are delighted to hear that you had an exceptional experience with us. At ASTON INN Gideon Batam, we strive to provide outstanding service and create a comfortable and enjoyable environment for our guests. Your recommendation is highly appreciated, as it reflects our dedication to delivering a memorable stay.We value your support and look forward to welcoming you back in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We are here to ensure that your future visits are as enjoyable as your previous ones.Once again, thank you for choosing ASTON INN Gideon Batam and for your recommendation. We look forward to hosting you again soon.Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
16 Jun 2024 by Reo, Hotel Management
Dear Guest,Warm greetings from ASTON INN GIDEON BATAM.Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to maintain high standards in our food, beverages, and service. We look forward to welcoming you again.Best regards,Management
by A verified traveler from Singapore
Posted 22 May 2024
There is a problem with the Shower in toilets. It take long to get warm water
Comment from Hotel Management
4 Jun 2024 by Robby, Hotel Management
Dear Mr.Sam, Thank you for bringing this issue to our attention. We apologize for any inconvenience you experienced with the shower in your room.We understand the importance of having a consistent supply of warm water for our guests, and we regret that you encountered difficulties in this regard. Please be assured that we will investigate the matter promptly to identify and rectify the underlying cause of the delay in getting warm water.Your feedback is invaluable to us as it helps us ensure that we are providing the best possible experience for our guests. We appreciate your patience and understanding as we work to resolve this issue.If there is anything else we can assist you with during your stay, please do not hesitate to let us know. We are committed to ensuring that you have a comfortable and enjoyable stay with us.Warm regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 3 May 2024
Breakfast cooked food not very appetising.
Comment from Hotel Management
16 May 2024 by Robby, Hotel Management
Dear Mr/Mrs.Kok Yong,Thank you for taking the time to share your feedback. We are sorry to hear that you found the breakfast cooked food not very appetising.Your comments are important to us, and we will be sure to pass them along to our culinary team to review and improve the quality of our breakfast offerings. Our goal is to provide a delightful dining experience for all our guests, and your feedback helps us identify areas for improvement.We appreciate your input and hope to have the opportunity to serve you better in the future. Should you have any other suggestions or concerns, please feel free to let us know.Thank you for choosing Aston Inn Gideon.Warm regards, Management Aston Inn Gideon Batam
by A verified traveler
Posted 5 Apr 2024
Very close to key areas - massage, malls, food, convenience stores
Comment from Hotel Management
20 Apr 2024 by Sandy Febrico, Hotel Management
Dear Valued Guest. Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 14 Feb 2024
冲凉水很小，热水要等3分钟才会有，其他都还能接受，地理位置很好。
Comment from Hotel Management
23 Feb 2024 by Sandy Febrico, Hotel Management
Dear Valued GuestThanks for leaving us your review. We are thrilled that you loved your experience Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
