Ratings based on 978 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by jill, Hotel Management
Thank you for taking the time to leave a review. Your feedback is invaluable to us and helps us continually improve our services and facilities. We look forward to welcoming you back in the future.
by A verified traveler
Posted 28 May 2024
The staff was great and very helpful. The room was was well used but kept as clean as possible. The furniture had scuffs, there was dirt in corners, gap around door.
Comment from Hotel Management
28 May 2024 by manager, Hotel Management
Thank you for your feedback. We're glad to hear that our staff was great and very helpful during your stay. However, we apologize for the issues you encountered with the room's condition.It's important to us that every aspect of your stay meets high standards, and we're sorry to hear about the scuffs on the furniture, dirt in the corners, and the gap around the door. We will address these issues with our housekeeping and maintenance teams to ensure that these areas are improved immediately.Your comments help us enhance our services, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 27 May 2024
Everything was perfect
Comment from Hotel Management
28 May 2024 by manager, Hotel Management
Thank you for your great review.
by A verified traveler
Posted 26 May 2024
Clean, friendly staff and location
Comment from Hotel Management
27 May 2024 by jill, Hotel Management
Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, our staff friendly, and our location convenient. We look forward to welcoming you back soon.
by A verified traveler
Posted 20 May 2024
Enjoy how it was close to everything and Staff was great
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
We're thrilled to hear that you enjoyed the convenience of our hotel's location and that our staff left a positive impression on you during your stay. Your satisfaction is our top priority, and we're delighted to have contributed to a pleasant experience. Thank you for sharing your feedback, and we look forward to welcoming you back for another great stay in the future!
by A verified traveler
Posted 19 May 2024
We enjoyed the quietness of the building. Also loved the bar/lounge area. I would recommend this hotel to anyone. We had a very good time.
Comment from Hotel Management
21 May 2024 by mnager, Hotel Management
Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the tranquility of our building and the ambiance of our bar/lounge area. Your recommendation means a lot to us, and we're thrilled that you had a great time during your stay. We look forward to welcoming you back for another enjoyable visit in the future!
by A verified traveler
Posted 19 May 2024
Nice and friendly staff. Received free drink from the on-site bar. Great variety for breakfast. Clean. Would definitely stay here again.
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Thank you for your kind words and positive feedback! We're thrilled to hear that you enjoyed the friendly service from our staff, complimentary drink, delicious breakfast options, and overall cleanliness of our hotel. It would be our pleasure to welcome you back for another wonderful stay in the future!
by A verified traveler
Posted 19 May 2024
Convenient
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Thank you for your great review.
by A verified traveler
Posted 18 May 2024
Noisy, particularly room 236.
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the noise disturbances you experienced. Rest assured, we take noise complaints very seriously, and we will be investigating the issue further to identify and address the source of the disturbance promptly.We value your feedback as it helps us to continuously improve the experience we provide to our guests. Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 17 May 2024
My room was clean, well kept, and roomy. The shower temperature and pressure was great, the towels were very soft, the TV was easy to use, the bed was beyond comfortable with plenty of soft pillows, etc. The Lounge was a nice hangout spot -great music, drinks, and food. Convenient vending machines down the hall, small walk from my room. Small arcade area, fire pit and s’mores, helpful and nice staff, I recommend!
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Thank you for taking the time to share such a detailed and glowing review of your recent stay with us! We're thrilled to hear that you found your room to be clean, well-kept, and spacious, and that you enjoyed the amenities.It's fantastic to know that you had a great experience in our Lounge, enjoying the music, drinks, fire pit and food. Your recommendation means a lot to us, and we're grateful for your kind words about our helpful and friendly staff. We look forward to welcoming you back for another enjoyable stay in the future!
