Ratings based on 988 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
It was very convenient and the room service was very quick! Great view of the sagrada familia but the “chrome cast” didn’t connect to the phone. Overall good experience!
Comment from Hotel Management
5 Jun 2024 by Alfredo, Guest Experience, Hotel Management
Dear Kally,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel convenient and enjoyed the quick room service. It's wonderful to know that you appreciated the great view of the Sagrada Familia from your room.We apologize for the inconvenience you experienced with the Chromecast connection. Your feedback is valuable to us, and we'll ensure our technical team looks into this issue to improve our services.We're glad to hear that you had an overall good experience, and we hope to welcome you back in the future for an even better stay!Best regards
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Alfredo, Guest Experience, Hotel Management
Dear Jim,Thank you for taking the time to rate us!We look forward to welcoming you back again soon!
by A verified traveler
Posted 1 Jun 2024
Good location
Comment from Hotel Management
2 Jun 2024 by Nahuel - Recepción, Hotel Management
Muchas gracias por su valoración! Esperamos verte de nuevo por aqui pronto.Sercotel Rosellón
by A verified traveler
Posted 30 May 2024
Nice location near landmark
Comment from Hotel Management
31 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Amy,Thank you for taking the time to give us your feedback.Im delighted to read you enjoyed your stay with us, especially our location!We hope to welcome you back very soon!
by A verified traveler
Posted 28 May 2024
The location was 11 out of 10! The Hotel is old, the rooms were hot and the amenities or lobby space were very limited. Good people but the rate is fair for the location and what the hotel provides.
Comment from Hotel Management
29 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Todd,Thank you for your feedback! We're delighted to hear that you enjoyed our exceptional location. We appreciate your kind words about our staff. We're sorry to hear that some aspects of your stay didn't meet your expectations. We take your comments about the rooms and amenities seriously and will use them to improve our services. We hope to welcome you back in the future and provide an even better experience.
by A verified traveler
Posted 26 May 2024
Great location, plenty of parking spots, amazing view
Comment from Hotel Management
27 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Carlos,Thank you for taking the time to give us your feedback.Im delighted to read that you enjoyed your stay with us! We hope to welcome you back again soon!
by A verified traveler
Posted 26 May 2024
Great view of Sagrada Familia from rooftop. Very nice location, near to a lot of restaurants.
Comment from Hotel Management
27 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Ryan,Thank you for your feedback.Im happy to read that you enjoyed your stay with us. We look forward to welcome you back again soon!
by A verified traveler
Posted 25 May 2024
Nice location, streets behind Sagrada Família , walking distance to hop on hop off buses
Comment from Hotel Management
27 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Sohelia,Thank you for your feedback. Im glad to read that you enjoyed to location of our hotel as it is very convenient. We hope to welcome you back again soon!
by A verified traveler
Posted 25 May 2024
Was hoping for coffee maker in room.
Comment from Hotel Management
27 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Sandra,Thank you for your feedback.We take note of your comments for improving our services.
by A verified traveler
Posted 25 May 2024
Excellent location near La Sagrada Familia with a roof top with a great view. The roof access is limited during certain times of the day so we went before reservations began.
Comment from Hotel Management
30 May 2024 by Alfredo, Guest Experience, Hotel Management
Dear Benjamin,Thank you for taking the time to give us your feedback.Im glad to read that you enjoyed your stay with us, especially our excellent location. Our hotel guests can access the rooftop terrace anytime they want when it is open, we do recommend them if they want a table book in advance so they do not have to wait in case the terrace is full.We hope to welcome you back again soon!
