Ratings based on 985 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Norfolk
Posted 2 Jun 2024
I enjoyed the view and it’s convenient to the airport for a one night
by A verified traveler
Posted 30 May 2024
Loved the proximity to Rue Sainte-Catherine, the Opera House/LeGrand Hotel plaza and the Garonne waterfront.
I didn't like the lack of air conditioning and extreme level of party noise from the street below every night. Windows had to be open to escape the heat but the noise kept us from sleeping.
by A verified traveler
Posted 28 May 2024
It was safe and quiet.
by A verified traveler from Sherman Village
Posted 26 May 2024
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 17 May 2024
Smell of perfume covers the smell of sewage in certain areas. Our washroom on 4th floor has a vent in the floor emitting sewage smell. Washroom garbage bin was not emptied. Elevator garbage bins overflowing. Breakfast - lots, just average. Hotel is in a mall setting. Limited food around hotel.
Comment from Hotel Management
20 May 2024 by Toni M., Hotel Management
Dear Glen, Thank you very much for staying with us and also for taking the time to complete the comments on Expedia regarding your stay with us. The feedback you have provided in the various areas is very important to us as it helps us to monitor and further improve the standard of our products and services we offer you. Sincerely yours, Toni Martos - Hotel FrontAir Congress Manager
by A verified traveler
Posted 13 May 2024
Nice inside and staff friendly
Comment from Hotel Management
20 May 2024 by Toni M., Hotel Management
Dear Brian, Thank you very much for staying with us and also for taking the time to complete the comments on Expedia regarding your stay with us. The feedback you have provided in the various areas is very important to us as it helps us to monitor and further improve the standard of our products and services we offer you. We are glad you had a nice stay. Sincerely yours, Toni Martos - Hotel FrontAir Congress Manager
by A verified traveler
Posted 10 May 2024
The hotel was renovating so it was uncomfortable specially in the bathrooms because it lacked a hanger for the towels.
The staff was nice and attentive, they have a nice patio, and was close to public transportation. Breakfast was good.
I would recommend going after a few months when is fully renovated.
Comment from Hotel Management
20 May 2024 by Toni M., Hotel Management
Dear Elsa, Thank you very much for staying with us and also for taking the time to complete the comments on Expedia regarding your stay with us. The feedback you have provided in the various areas is very important to us as it helps us to monitor and further improve the standard of our products and services we offer you. Sincerely yours, Toni Martos - Hotel FrontAir Congress Manager
by A verified traveler
Posted 6 May 2024
Clean, efficient, delicious dinner and shuttle to airport -
Comment from Hotel Management
20 May 2024 by Toni M., Hotel Management
Dear Rachel, Thank you very much for staying with us and also for taking the time to complete the comments on Expedia regarding your stay with us. The feedback you have provided in the various areas is very important to us as it helps us to monitor and further improve the standard of our products and services we offer you. We are glad you had a nice stay. Sincerely yours, Toni Martos - Hotel FrontAir Congress Manager
by A verified traveler
Posted 4 May 2024
The woman Sara did not want to acknowledge me when I approached the desk, stated check in is 2 or 3 pm, would not even take information, however anyone who spoke her language she checked in. I waited an hour and another woman checked me right in, but gave me a room that was very far to walk with luggage. The restaurant was excellent and the food eas amazing.
