Ratings based on 149 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Such an amazing host with such an amazing property!
by A verified traveler
Posted 14 Apr 2024
Excellent! Great service
by A verified traveler
Posted 2 Mar 2024
The staff was amazing, attending to my needs and facilitating my ability to obtain taxis, food delivery, and activities seamlessly.
by A verified traveler
Posted 28 Feb 2024
We liked it because of the owner and staff hospitality, and flexibility, We arrived early and was able to checked in early. Breakfast is also good. Fresh baked goods.
by A verified traveler
Posted 26 Jan 2024
by A verified traveler
Posted 14 Jan 2024
Tolles familien-geführtes Hotel, bei dem das Gesamtpaket stimmt. Schöne Zimmereinrichtung, super Anlage und exzellenter Service auf Spanisch & Englisch. Ich würde definitiv wiederkommen.
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
Posted 4 Jan 2024
We had a wonderful stay at this hotel - calm and serene with scenic views. The room was clean and spacious. Johan was a great host and provided us lot of relevant information about dining options and things to do in Banos area. My 5 yr old kid loved their patio with hammocks and all their staff was pretty welcoming overall. The breakfast was spectacular and I don't think I have had that good an omelette in a while. Highly recommend this place and look forward to visiting again during my next trip to Ecuador.
by A verified traveler from Las Vegas
Posted 18 Dec 2023
Family owned accommodation, interacted w/Johann exclusively, he literally always made himself available, speaks fluent English/Spanish plus he goes out of his way to provide useful info, arrange guides/tours with no kickbacks, he was awesome & very nice person. Thanks Johann. Property for us was awesome, low on ‘frills’ but outstanding location on river, nice King bed/ good breakfast w/ homemade items (basic but good, we were happy) A bit away from town, talk to staff & a taxi will show up no problem, or you could walk, we were short in time. I recommend the Zipline tour, 6 zips incredible experience 😃
by A verified traveler
Posted 9 Dec 2023
My stay was a short one but I found this property very nice and accommodating. Where it’s located is very serene and beautiful view of river. The staff is amazing, Johan in particular was so helpful in everything even when we had a flat tire. Exceptional service and breakfast was awesome!
