Ratings based on 983 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jun 2024
The service from arrival is very good and efficient right through to being in your room. A good choice for an airport hotel.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
This was a great stay after a late flight as it was so close to the airport. They were welcoming and very friendly. The room was nice and the air conditioning worked great. The beds were comfortable enough and the bathroom was nice, they had toiletries to use. I wouldn’t hesitate to stay here again.
4 out of 5
by A verified traveler

Posted 18 May 2024
Regher
4 out of 5
by A verified traveler

Posted 9 May 2024
Seems like hotel is under the refurbishment. Stuff need to be pushed to assist you. Menu in the restaurant more or less good, very big portions
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
3 out of 5
by A verified traveler

Posted 3 May 2024
The room was big but the bathroom is starting to show wear and tear. There were no washcloths or hand towels, only 2 large bath towels. No iron or ironing board either. The breakfast was good if not unhealthy. I only ate the watermelon. Everything else looked very unhealthy. The coffee was terrible, asked for cream, said they didn't have any.they only had milk I paid for breakfast and two airport transfers. When I arrived I asked for an early morning transfer, they asked why time my flight was and I told them 8:30 They said I had to be there 3 hours before I said no I don't I'm traveling business we have "fast track" and I wasn't checking any bags. I asked that I leave around 6:45 specifically saying as long as I was there by 7. Since breakfast was a bust I was ready to go earlier. by 6:20 I told the front desk I could go anytime. By 6:40 I asked how long it would be. She said they wouldn't be leaving until 7 that that was what I booked. I told her, no, that's not what I booked ONLY then did they tell me that they run every hour on the hour. This was never mentioneded in the description, when I checked in, or when I told them I could leave earlier, not until I asked why I had to wait so long, there were 3 transfers sitting in the parking lot. At this point, I'm upset and they offer me a ride, but I had to pay $180 Baht. I didn't get a refund for the additional cost of transfers. Communication is terrible. I should have got $ back.
2 out of 5
by A verified traveler

Posted 21 Apr 2024
Room wasn’t as cleaned, water stains on the ceiling and there was a lizard in my room
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Perfect for needing to get to the airport quickly
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
2 out of 5
by A verified traveler

Posted 30 Mar 2024
10 min drive to airport. Shuttle available with others for around the same price as a private bolt :) ants in room . Lovely interior decor . Huge bed . Lovely bathtub.