Ratings based on 990 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 21 Mar 2024
The spa was never open when I went to see them
The restaurant (after breakfast) was massively limited and expensive
The breakfast bar was generally good, but the music was terrible: loud lift music type jazz
Having a washing machine in the room was excellent
No bath, only a shower
Room service only comes if you hit the light to clean the room but they are very good and helpful when they do come
The gym is good
Rooftop pool is good
Like others have said, generally a bit run-down
Convenient 7-11 store over the road 2 minutes away
Comment from Hotel Management
21 Mar 2024 by URBANA Management Team, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback with us and I am sorry to hear that our property is unable to fulfil your request. We will try our best to improve our property. Thank you for staying with us.
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
21 Mar 2024 by URBANA Management Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your input, and your review helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
by A verified traveler from Milwaukee
Posted 29 Feb 2024
I think for the price, it was ok. The pool in the rooftop has amazing views
Comment from Hotel Management
4 Mar 2024 by URBANA Management Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your input, and your review helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
21 Mar 2024 by URBANA Management Team, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback with us and I am sorry to hear that our property is unable to fulfil your request. We will try our best to improve our property. Thank you for staying with us.
by A verified traveler
Posted 17 Feb 2024
We stayed on a two bedroom property,very convenient as we can cook and wash clothes.Location is close to Lumphini park,Pratrunam Market and Siam Paragon. Hotel staff are the star of the stay for being welcoming helpful and friendly.Will recommend Urbana Langsuan and I will stay here again for sure.
Comment from Hotel Management
4 Mar 2024 by URBANA Management Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your input, and your review helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
26 Jan 2024 by URBANA Management Team, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback with us.Kind regards,
by A verified traveler
Posted 25 Dec 2023
Friendly staffs, great service.
Comment from Hotel Management
4 Mar 2024 by URBANA Management Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your input, and your review helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
26 Jan 2024 by URBANA Management Team, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback with us.Kind regards,
by A verified traveler
Posted 5 Dec 2023
great pleasure while staying
Comment from Hotel Management
8 Dec 2023 by URBANA Management Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your input, and your review helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
