Ratings based on 960 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Travellodge is amazing! You won’t find many deals better than this! Will definitely recommend
Comment from Hotel Management
27 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Mr. Bethea,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11.We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts.We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 26 May 2024
It was out of the way,yet convenient
Comment from Hotel Management
27 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Mr. Seymore,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11.We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts.We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 19 May 2024
Quiet clean and comfortable. Great location too.
Comment from Hotel Management
20 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Nirav,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are delighted to hear that you found your room quiet, clean, and comfortable, and that you enjoyed our great location.We hope to have the pleasure of welcoming you back on your next visit to Travelodge Sukhumvit11.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler from seattle
Posted 15 May 2024
Front desk staffs were very friendly and polite.
Comment from Hotel Management
16 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Seongpil,Thank you for your kind feedback regarding our front desk staff. We are delighted to hear that you found them to be very friendly and polite.Providing exceptional service is our priority, and we appreciate your recognition of our team's efforts.We look forward to welcoming you back for another pleasant stay at Travelodge Sukhumvit11.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler from Lethbridge
Posted 14 May 2024
Great location, great staff, top notch!
Comment from Hotel Management
16 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Robert,Thank you for your enthusiastic feedback! We are thrilled to hear that you enjoyed our great location and found our staff to be top-notch.Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 12 May 2024
Room was nice and clean. Breakfast was excellent. Even though there wasn't much vegan options, they always had few options of fresh fruits and salads available, so I was happy with that. Staffs were helpful. John, the driver was very good and professional.
Comment from Hotel Management
13 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Annie,Thank you for taking the time to share your experience following your recent stay with us. We are pleased to hear that you found our rooms to be nice and clean, and that you enjoyed our excellent breakfast offerings.Your feedback regarding the availability of fresh fruits and salads for vegan options is greatly appreciated. We strive to accommodate dietary preferences and will continue to enhance our offerings based on guest feedback.We are also delighted to hear that our staff, including John the driver, provided helpful and professional service during your stay. I will personally pass along your commendation to John and our team.It was a pleasure to have you as our guest, and we hope to welcome you back soon for another enjoyable stay.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 12 May 2024
Polite and helpful staff.
Comment from Hotel Management
13 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Thomas,Thank you for your kind feedback following your recent visit to Travelodge Sukhumvit11. We are pleased to hear that you found our staff to be polite and helpful during your stay.Our team takes great pride in providing exceptional service, and your comments are truly appreciated. We look forward to welcoming you back for another wonderful experience in the near future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 11 May 2024
Overall it was not too bad but would not stay here again. Check in was okay. Staff at front desk were friendly but not elsewhere. Room was nice but I did have to kill two small roaches and now I’m nervous some go into my bag. The walls are paper thin and I could hear everything including people who were talking quietly and you could hear people having sex. Overall it’s pretty average but the breakfast was good but if you are looking for traditional American breakfast this is not for you.
Comment from Hotel Management
12 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Ms. HelenI am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Sukhumvit 11. Your observations are extremely valuable to us, as we strive to improve each guest stay.I would like to apologize for the issues you experienced with the soundproof and the room cleanliness. In addition to my sincere apology, you have my assurance that our staffs have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again.Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 8 May 2024
extremely helpful and friendly staff
Comment from Hotel Management
9 May 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
