Ratings based on 996 Verified Reviews

4.5 out of 5
80% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
Good hotel located opposite Terminal 21 shopping centre, also opposite the Skytrain very convenient.
Comment from Hotel Management
4 Jun 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Grameme,We very much appreciate your rating a 5 score regarding your stay at the The Westin Grande Sukhumvit, Bangkok. We hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 5 May 2024
Great hotel stayed here many times , close to terminal 21 & the skyrail very cheap
Comment from Hotel Management
7 May 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Graeme,We very much appreciate your rating a 5 score regarding your stay at the The Westin Grande Sukhumvit, Bangkok. We hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Excellent location with BTS and MRT within walking distance. Food and shopping plentiful too around the hotel.
Comment from Hotel Management
17 Apr 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Richard,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 score as we strive to provide just that for all our guest. We Look forward to seeing you again soon.Sincerely,
4 out of 5
by A verified traveler

Posted 29 Mar 2024
The front desk staff were very accommodating and to me very important when traveling for extend period. I had 1 issue with housekeeping i found 3 hairs and black lint on sheets and ask housekeeping to change the sheets and was changed immediately so little issue, but next change i will definitely check back into westin on sukhumvit.
Comment from Hotel Management
1 Apr 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear david,Thank you so much for taking the time to leave us a 4 score rating - it's much appreciated.Sincerely,
5 out of 5
by A verified traveler from San Jose

Posted 25 Mar 2024
Great hotel to stay at. Very clean and quiet.
Comment from Hotel Management
25 Mar 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Joseph,Thank you so much for taking the time to leave us a 5 score rating - it's much appreciated.Sincerely,
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Very nice hotel!
Comment from Hotel Management
25 Mar 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear David,We very much appreciate your rating a 5 score regarding your stay at the The Westin Grande Sukhumvit, Bangkok. We hope your next visit will be as pleasant as the previous one.Sincerely,
4 out of 5
by A verified traveler

Posted 17 Mar 2024
The property is in the middle of the town. Traffic around here is horrible. But if you use the BTS train, then you won’t have to deal with the traffic. It is easy to get around.
Comment from Hotel Management
18 Mar 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear venus,We are so grateful for your 4 score review. Thanks for sharing your rating with us and the community.Sincerely,
4 out of 5
by A verified traveler from HONOLULU

Posted 12 Feb 2024
Comment from Hotel Management
14 Feb 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Franklin,Thank you so much for taking the time to provide us a 4 score rating.Sincerely,
5 out of 5
by A verified traveler

Posted 4 Feb 2024
In the center of everything and right next to BTS and MRT station AND a mall next door. With great location comes noise and crowds. Worth it for the convenience.
Comment from Hotel Management
5 Feb 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Bill,Thank you for taking the time to provide a 5 rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guest.Sincerely,
5 out of 5
by A verified traveler

Posted 21 Dec 2023
Comment from Hotel Management
26 Dec 2023 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear David E,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 score as we strive to provide just that for all our guest. We Look forward to seeing you again soon.Sincerely,