Ratings based on 934 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Loved this hotel very beautiful and modern. Everything was clean and new. Spacious rooms with everything you need. Staff was excellent. And thank you A Natti for all of your kindness and help. Everyone was extremely helpful.
Comment from Hotel Management
5 Jun 2024 by Suwankamon / Guest Service Manager, Hotel Management
Dear Asha, Thank you for your kind review!We wanted to take a moment to express our gratitude for your wonderful review of our hotel and staff. We're thrilled to hear that you enjoyed your stay with us and found our hotel beautiful and our staff helpful especially A and Natti. Your feedback means a lot to us, and we're delighted that we were able to make your experience memorable. If you ever find yourself in the area again, we'd love to welcome you back.Thanks once again for your kind words!Best regards,
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Suwankamon / Guest Service Manager, Hotel Management
Dear Christopher , Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.Warm regards,
by A verified traveler from San Mateo
Posted 31 May 2024
Very satisfied. Good value. Good size 1 room apartment. High ceiling. Bright room. Excellent rain shower. Will definitely stay again when in Bsngkok
Comment from Hotel Management
4 Jun 2024 by Suwankamon / Guest Service Manager, Hotel Management
Dear Tat Leong,Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated. It's always great to hear positive feedback about our room. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us. We look forward to welcoming you back to Somerset Sukhumvit Thonglor on your next visit to Bangkok.Warm regards,
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
15 May 2024 by Suwankamon / Guest Service Manager, Hotel Management
Dear saddiq, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,
by A verified traveler from San Jose
Posted 22 Apr 2024
Comment from Hotel Management
15 May 2024 by Suwankamon / Guest Service Manager, Hotel Management
Dear Joseph, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,
by A verified traveler
Posted 13 Apr 2024
no room service.
Comment from Hotel Management
18 Apr 2024 by Suwankamon / Guest Service Manager , Hotel Management
Dear Yousef, Thank you for choosing to stay with us and it was a pleasure having you.We appreciate and duly noted your feedback for room service. We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards,
by A verified traveler
Posted 9 Apr 2024
easy check in and out. very clean and classy property
Comment from Hotel Management
11 Apr 2024 by Suwankamon / Guest Service Manager , Hotel Management
Dear Peesadej, Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated.It is very encouraging for us to know that your stay looked comfortable. Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our cleanliness and style. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,
by A verified traveler from New York
Posted 31 Mar 2024
Exceeded my expectations
Comment from Hotel Management
7 Apr 2024 by Suwankamon / Guest Service Manager , Hotel Management
Dear Mario, Thank you for choosing to stay with us and it was a pleasure having you.We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,
by A verified traveler
Posted 26 Mar 2024
Really excellent stay. Both deluxe and executive studios are great; all modern and very clean. Pool is sensational and the gym is good too. What really made a difference though is the staff; they’re second to none. Friendly at all times, bending over backwards to help; it was a pleasure dealing with them. So good, I’m staying another week and I will definitely be back
Comment from Hotel Management
29 Mar 2024 by Suwankamon / Guest Service Manager , Hotel Management
Dear Khun Dominique, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok.We are delighted to hear you had several delightful moments during your stay, and were well taken care of by the team. We appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We are glad to hear that you will come back to stay with us in the future. Warmest Regards,
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Suwankamon / Guest Service Manager , Hotel Management
Dear Takashi san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warm regards,
