Ratings based on 951 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
This hotel excellent
Comment from Hotel Management
17 May 2024 by Solitaire Management Team, Hotel Management
Dear Hoa, thank you for your wonderful feedback. We're delighted to hear that you found our hotel excellent.We look forward to welcoming you back for another outstanding stay.Warm regards,Solitaire Management Team
by A verified traveler
Posted 14 May 2024
The Sky bar should open for all guests instead of only rooftop guests
Comment from Hotel Management
15 May 2024 by Solitaire Management Team, Hotel Management
Dear BOON KIAT, thank you for your feedback regarding the Sky Bar. We appreciate your suggestion to make it accessible for all guests instead of only those staying in our rooftop rooms.Your input is valuable to us, and we will consider this suggestion as we strive to enhance the experience for all our guests.Thank you for staying with us, and we hope to welcome you back in the future.Warm regards,Solitaire Management Team
by A verified traveler
Posted 14 May 2024
Great stay!!!
Comment from Hotel Management
15 May 2024 by Solitaire Management Team, Hotel Management
Dear Anusi, thank you for your kind words. We're delighted to hear that you had a great stay with us.We look forward to welcoming you back for another enjoyable experience in the future.Warm regards,Solitaire Management Team
by A verified traveler
Posted 14 May 2024
Nice place, spacious room really nice furniture
Comment from Hotel Management
15 May 2024 by Solitaire Management Team, Hotel Management
Dear Anusi, thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay, found our place nice, and appreciated the spacious room and really nice furniture.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Solitaire Management Team
by A verified traveler
Posted 14 May 2024
Friendly staff, nice position
Comment from Hotel Management
14 May 2024 by Solitaire Management Team, Hotel Management
Dear Stephen, thank you for your kind feedback.We are pleased to hear that you enjoyed our friendly staff and convenient location. Your satisfaction is important to us, and we are delighted that you had a positive experience.We look forward to welcoming you back soon.Warm regards,Solitaire Management Team
by A verified traveler
Posted 12 May 2024
No one mentioned anything about vip member access during my check in
Comment from Hotel Management
13 May 2024 by Solitaire Management Team, Hotel Management
Dear Yuen Ping, we sincerely apologize for the oversight regarding your VIP member access during your check-in. Please accept our deepest apologies for any inconvenience or disappointment this may have caused.Your feedback is crucial to us, and we will review our procedures to ensure that all VIP members are properly recognized and provided with the benefits they are entitled to upon check-in.We truly value your loyalty as a VIP member, and it is important to us that you receive the exceptional service and privileges you deserve. We regret that we fell short in this instance and appreciate you bringing it to our attention.We apologize for the oversight, and we hope to have the opportunity to make it right for you in the future.Warm regards,Solitaire Management Team
by A verified traveler from Sg Buloh
Posted 9 May 2024
Good quiet location along a busy street. I like the steam room and gym. Breakfast was below expectation.
Comment from Hotel Management
13 May 2024 by Solitaire Management Team, Hotel Management
Dear Brian Chung Giet, thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our quiet location along the busy street, as well as our steam room and gym facilities.However, we apologize that our breakfast fell below your expectations. Your feedback is important to us, and we will review it with our culinary team to identify areas for improvement and ensure a more satisfying breakfast experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay next time.Warm regards,Solitaire Management Team
by A verified traveler
Posted 8 May 2024
Very clean helpful staff, overall the experience was amazing and great location
Comment from Hotel Management
9 May 2024 by Solitaire Management Team, Hotel Management
Dear Ross, thank you for your kind words and for highlighting the cleanliness of our facilities and the helpfulness of our staff. We're thrilled to hear that you had an amazing experience with us and that you found our location convenient. Your feedback motivates us to maintain our standards and continue delivering exceptional service to all our guests.Warm regards,Solitaire Management Team
by A verified traveler
Posted 7 May 2024
Nice
Comment from Hotel Management
8 May 2024 by Solitaire Management Team, Hotel Management
Dear Ming Liang, thank you for selecting to stay at Solitaire Bangkok and taking your time sharing your feedback. We are looking forward to welcoming you again in the near future.Best regardsSolitaire Management Team
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Solitaire Management Team, Hotel Management
Dear Said, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again soon.Best regardsSolitaire Management Team
